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I live 15 minutes from the bus stop in new orleans la. My bus was at 9 am i left a 8 on the way there there was a really bad car accident causing a 1hr delay in the ride. I missed the bus and was trying to get on the next bus leaving because the prices were the same. I...
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2.7
#1101144
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I had a family emergency tried get a refund could not take bus called to cancel and reschedule was hung up on within conversation on one call called back told cant help you I ezplained over and over my issues would like a refund also the bus set up to go where I dos...
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Anonymous
Anonymous

You might try your church. Read Megabus documentation. They will not refund for ANY reason.

#1100609
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First of all I want to say that I love the Megabus, I have always felt comfortable, and in safe hands, with the driver, but this lady driver was very rude, and very mean. She made me feel like I should not having riding her bus, I missed my first bus from Indy to...
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3.0
I didn't like
  • Customer service experience
  • Rude workers outside the bus
  • Because of poor customer service and refund
#1100326
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Megabus - Dwightdeneal34@gmail.com

Megabus
#1104599
I haven't seen my confirmation number and I'll pay by Visa my name is Dwight Deneal
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Megabus - Jus wanna switch my reservation

Megabus
#1103607
I reserved a seat for thursday 21st of sept but would like to switch to 9/22/17
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Megabus - Very nice lady..

Megabus
#1102861
5.0
Details
Have to pay with card.. Going to get prepaid card now..
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Megabus - I had a reservation leaving Atlanta, GA at 6:40am. I misse

Megabus
#1096808
The bus. I took the next bus leaving Atlanta at 10:00 I updated my ticket for $5.00. 25315174680. Ref# 40290332930 change fee Danielledaniels560@yahoo.com. The10:00 am bus left Atlanta and broke down in Augusta, SC. Bus DD546. We waited for more than 2 hrs. I was due at Union Station at 1pm. I will arrive 3hrs late due to be at work at 8:00 am. I am requesting a refund
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We were supposed to leave DC at 5:00am initially, but the bus hadn't left the station until 5:03am. We were already there and the bus hadn't left on the scheduled time. The bus was empty and the driver refused to open the door for us. We waited at the station for the...
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#1100076
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I purchased a megabus ticket for September 3rd from buffalo airport to New York City. The bus was scheduled for 9:30 and because I have taken megabus before I made sure to be at that bus at 7:45. I am 9 months pregnant and waited for a 9:30 bus from 7:45pm to 12:30am...
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1.0
#1098485
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When the Megabus DD496 left ATL to WAS at 10:00 am, once the bus got on the road. The driver had problems. She stopped 3x before the busbroke down at Augusta, SC at 1:15pm. I had missed my 6:40am bus due to a family emerg. Reser# 41-3256-090517-M38R-0640 ATL-WAS...
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#1096955
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I had an amended ticket which I paid almost $15 extra in order to arrive to my destination early. After sitting in line for the 11am bus that was running 30-45 mins late! Lets not forget I initially showed these idiots that all I received was a ref. Number of confirmed...
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1.0
#1094794
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My name is Mrs. Terry Harper, I have been a passenger on your bus once before this current reservation. I am so up set to know that your customer service Reps are allowed to hang up on customers for no apparent reasons other then the asking to speak with a supervisor....
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#1093823
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Recently went from Indianapolis to Chicago. The bus had an awful, horrendous smell. There was NO ventilation and the driver was aloof and did not seem to care. He also was NOT personable or communicative. Thank goodness a passenger had some air freshener and some hand...
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2.7
#1092242
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I purchased a megabus ticket for my son for Sun. Aug 13th from Columbia Sc to Washington Dc and another from Washington D.C. to Balt.Md to arrive in Md on Mon. The 14th. I forwarded him the reservation number to his phone. I googled directions to Megabus in Columbia sc...
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1.0
#1087603
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