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Bus broke down going and returning trips. On the return trip from D.C. to Pittsburgh the bus driver drove 5hrs. Before stopping then kept arguing with passengers. Then she stated that she was driving with the bus lights going from yellow to red and kept driving until...
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1.0
#1074689
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I feel the need to share my experience on Megabus yesterday. I boarded a bus, that was over an hour late, in Las Vegas, Nevada headed to Riverside, California. When we boarded the bus, it was 113 degrees in Las Vegas, no mention of any equipment malfunction. When I sat...
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#1071767
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The driver said she wasnt able to run the ac during boarding. It was 109 degrees today in vegas and the bus had to be pushing 130 degress. While reviewing Nevedas idling laws i read they allow 15 minutes to idle. Which is all it should take to board the bus. This was...
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1.0
#1070822
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Megabus - I order a ticket

Megabus
#1079093
I never got my email confirmation for my ticket returning on August 2 from NY to Philadelphia
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Megabus - 2hr delay to get to destination

Megabus
#1077735
2.5
Megabus - 2hr delay to get to destination
Megabus - 2hr delay to get to destination
1 of 2
Driver was late ..needed gas. go get gas problem with rider.couldnt take med bcause my meds was in oxford n waited hrs to get from Atl to Durham..family waited 2hrs also for me to get to Durham NC. Sincerely Helzerine Pressley
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Megabus - Missed bus

Megabus
#1067977
1.0
Miss bus by less than 5 minutes no other busses leaving that day, hotel paid for in advance , missed connection. Having to pend out hundreds of dollars unexpected and no compensation or ability to extend trip for later time.
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Megabus - Failed to provide the service

Megabus
#1058106
Yes i call 4 times, at one point i was on hold for 3 hours. My bus never showed up and they won't refund my hard earning money.
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I TRIED TO BOOK ONLINE AND SITE WAS DOWN SO I CALLED TO TRY AND BOOK OVER THE PHONE ONLY TO FIND THAT THERE IS A BOOKING FEE, SINCE THE SITE WAS DOWN THE SENSIBLE THING TO DO WOULD BE TO WAVE THE FEE RIGHT??? WRONG THE SUPERVISOR JEROME WHO TOLD ME HE COULDNT TELL ME...
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1.0
#1069859
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On 7/2/17 the 11:59 pm bus from Toronto to DC left Buffalo downtown at 1:03 am. Bus was packed full of people who don't know how to occupy one seat. *** sitting next to me had his head on my shoulder half the trip. At the first rest stop I asked the driver to put on...
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#1069149
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While traveling from Atlanta to Durham without air condition and having to stop on the side of the highway while the driver did everything she could possibly do we finally got back on the road only to be stranded in 90 degree weather in Charlotte NC. I take medication...
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Anonymous
Anonymous

No reimbursement .All they promised was a ride to Durham which, during a reasonable effort to fulfill that contract, you voided their obligation by leaving the scene at your o...

#1060617
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On my trip to cleveland from Chicago, megabus forgot to dump to toilette from the previous trip, so not only we were not allowed to use the restroom for 7.5 hours, we also had to smell the *** we brought with us to cleveland. That was the most disgusting I have ever...
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1.0
I didn't like
  • Poor and rude customer care service
  • Couldnt provide a solution
  • Poor comm poor cust serv inconvenience ext chg on co err
#1059531
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I purchased a bus ticket online for a bus leaving at 9am out of new Orleans, Louisiana and arriving in Houston, tx that same day. I am currently in Alabama but I live in Houston and there is no direct route to Houston from where im at so I would have to drive to New...
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1.7
#1054486
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I was traveling in this bus from Baltimore to New York. I had a personal emergency which was discussed with Customer Support on call before making reservation, bus driver was so rude and threatening to call 911. There was a big communication gap between customer...
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1.0
#1053551
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My friend and I travel to chicago from Detroit and my friend had a very little dog. Had not problem going to chicago . Was fine coming home untill 1.5 from our last drop off to get back home , the lady kick us off and was very rude . Why kick us off now?? We got off...
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1.2
#1042513
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