filters
state:
Show
city:
Show
product:
Show
Left my son at rest stop in middle of nowhere middle of the night .Megabus customer service closes at 1am no one answered the phone. Couldn’t even get a cab till 5am to get to a nearby city. He was hours away from where he departed and hours away from his destination....
Read more
1.0
#1347945
Reply to reviews
The reservation website does not accept multiple tries with multiple credit cards so I cannot make a reservation even when using a credit card used to purchase tickets previously. The only help offered is to charge $7.00 to make the reservation. This is a scam. If the...
Read more
1.0
#1347559
Reply to reviews
Megabus - Horrible experience
Megabus - Horrible experience
The mega bus has the worst customer service on this planet. I will never ever use this services again. I was charged twice for the same trip and I called customer care and the supervisor told me he can't refund the charges because the trip already passed. I just...
Read more
#1345349
Reply to reviews
I left my red floral fabric luggage (lost & found claim #17043#) under the bus as I got off in Syracuse. The driver never left his seat to help retrieve passengers luggage that trip. I reported it missing immediately. Within 2 hrs I received an email stating that after...
Read more
3.2
#1342629
Reply to reviews
I’m still waiting for mega bus trip from Burlington to Boston at 4:15 but I didn’t see the bus coming it late about 45 min what wrong with the bus and I call to the company they told me the company will sending the information what happened If the company know the...
Read more
1.0
#1339375
Reply to reviews
I am very unhappy with my experience my first experience with the Megabus they do I was unprofessional they don’t let you know what is going on she don’t announce anything you don’t know where you are the seats or really really small we were packed in like sardines...
Read more
1.7
#1339339
Reply to reviews
Show

Megabus - My bus is late

I'm satified with what received thank you.
4.1
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1337878
Reply to reviews
Show

Megabus - Bed bugs August 2018

Megabus - Bed bugs August 2018
Traveled overnight from buffalo to Philadelphia, woke up from a nap and was bitten by bedbugs, had them get on my pillow
1.8
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1337736
Reply to reviews
Show

Megabus - Need to know price on a round trip

No phone keeps hanging up
#1335618
Reply to reviews
Had a tire blow out and had to sit on the side of the highway for 2hrs and the bus driver dropped us off food then left for 20 mins very unhappy i had my son and was 2hrs late getting to my destination and all they would offer was another trip after informing them i...
Read more
1.0
#1334563
Reply to reviews