Megabus Reviews and Complaints
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4
Issues
resolved
2,034
Total
reviews
$88.7K
Claimed
losses
$259
Avg
loss
160K
Page
views
What was your experience with Megabus?
Customers don't like
- Poor customer service
- Refund policy
- Rude driver
Customers like
- Price
- Price range
- Bus drivers seem to know the route well
Megabus - Refund my ticket
i purchased roundtrip tickets but i no longer need the trip from vegas back to los angeles.
Bus left 1 - 2 minutes early. We were here right behind the bus in an UBER car. There was a woman or girl standing in front of the bus door, waving her hand for the bus driver but the driver, who was at a complete stop drove off. There were about 7 - 10 people who did...
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Megabus - Experience is not good need help
Was I just a cake with somebody with Megabus need help with getting my child on the bus please can someone call me back 706-358-1997 I do not need a computer
Megabus - Trying to buy ticket
How much does it cost to travel from Jacksonville Florida to Killeen Texas
Megabus - Questions about paying
Having trouble to book online, customer service ask me to pay extra $7 to book over the phone,
I arrived at the Megabus stop at 5:45 p.m. on Saturday for the 620 bus which was late the bus never showed I called around bout 8 quarter to 8 to ask what was going on and then claimed the bus came and left I was with several other people strangers who's also catching...
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Megabus - Misrepresentations of ticket prives
I purchased a ticket that was supposed to take me from Memphis to Des Moines. Instead I was left stranded here in Chicago. The agent assured me that the ticket would take me to my destination. She lied to me and I have spent a whole say in fear. I'm highly upset but I will continue to utilize Megan's because that one bad incident will not keep me from riding the best buskin in the world.
The bus was over an hour late picking us up and although it was hot outside, the temperature inside the bus was so cold I was thinking of wrapping up with the seatbelts for warmth. Then once the air conditioners was turned off it was so hot and muggy I nearly passed...
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The driver from Chicago to Louisville treated the passengers like we were prison inmates! He was screaming at passengers and being rude for no reason at all. He almost got into a fight with a passenger who was simply trying to understand what he was very inefficiently...
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Megabus - Tickets purchased
Customer care. Customercare customer care.