filters
State:
Show
City:
Show
Product:
Show

Pissed Consumer Interviews ?

I purchased a megabus ticket for my son for Sun. Aug 13th from Columbia Sc to Washington Dc and another from Washington D.C. to Balt.Md to arrive in Md on Mon. The 14th. I forwarded him the reservation number to his phone. I googled directions to Megabus in Columbia sc and drove to the address listed which was Sumter st. We arrived at 2 am. Bus was leave at 3. The building was well lit but the doors were locked. A man walking by told us megabus had moved. By then it was 10 after. 2. I called Megabus but a recording kept saying hold on for next agent but no one picked up. We found another person who told us it was at Greyhound station. I GPS that and arrived at 3:03 and nothing was there. It was closed. I got a motel room and called megabus in the morning and was told that they had moved from that address a month earlier and was located on broad river st. They said yes, if you Google megabus in sc, it would probably give the old address but if you had gone to your email, you would have seen the new address. I said it would not have occurred to me to check my email. I had the confirmation number from your site once I paid. I ended up having to pay another $85 approx. for the total trip plus a motel room to stay in Columbia for the next daily bus.I feel that some consideration should be given to me. I should be able to GPS where you are, not where you were.
Show

Megabus - Missed the bus

Megabus - Missed the bus
I missed my bus new York Pittsburgh 11h10 so I need to buy new one or add just a fee.thank you
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from 4 hours ago.
#1424437
Reply to reviews
Show

Megabus - Súper delayed bus

Ft Lauderdale FL Sheridan station bus should have been here 17:20 It is now 18:20. No news about the bus
Customer made 3 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from 14 hours ago.
#1424136
Reply to reviews
I am stranded here in Tennessee trying to get back to Georgia. I accidentally booked the the wrong time and I tries to go back and change it but your website was having problems. So I decided to wait to change the ticket this morning but I woke up to late. They are...
Read more
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from 2 days ago.
#1421751
Reply to reviews
Hello, I just returned from a trip from Atlanta to Columbia, SC. I was sad to to see that we were dropped off at a city bus stop on Lucious road and Marlboro Street in Columbia, it was dangerous and unprofessional to have a bus service and dropped off beside the road...
Read more
Company wrote 0 private or public responses to the review from 2 days ago.
#1421733
Reply to reviews
Show

Megabus - Unacceptable

It is now 715 am and the 615am bus is just leaving were have plans and there is no way we cam arrive on time. It is 10 of us how do you plan compensate us. Ticket were purchased under Roby
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 12.
#1421532
Reply to reviews
I travel to various states several times a year and never had any issues the way I had with this company. I spent 2 weeks calling to adjust my travel dates and no one could help me and told me their system wasn’t working to call them back. I did for several days and...
Read more
Company wrote 0 private or public responses to the review from Dec 11.
1.0
#1421113
Reply to reviews
I called Megabus because of health reasons and let them know that I need to cancel my both of my tickets for December 20th and December 26th they told me that I couldn't cancel them unless I have a doctor's note Shawn telling them about my health or what's wrong with...
Read more
Company wrote 0 public responses to the review from Dec 10.
#1420100
Reply to reviews
Show

Megabus - I booked a ticket to new york it tripple booked itself ans now i have 3 tickets same day one person

Megabus - I booked a ticket to new york it tripple booked itself ans now i have 3 tickets same day one person
Booked tickets and it regenerated itself 3 times I would like to cancel reservations : 35-9235-121118-M22R-08000-BOS—NEW And 36-1672-121118-M22R-0800-BOS-NEW
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 10.
#1419634
Reply to reviews
I will never taking megasbus again. A group of us left from White Marsh, MD to go to NYC. First, the bus that showed up was a couch bus, not a mega bus, and all he had was a sign that said he was mega bus and didn’t speak any English. No one to guide, and no one...
Read more
Company wrote 0 private or public responses to the review from Dec 09.
1.1
#1419283
Reply to reviews
I tried to cancel some tickets out order and due to health reasons I unable to go and under able to modify another day. Because I don't know when I'll be able to go so I wanted my money back and refund it back. They refuse to refund my money back and got nervous to...
Read more
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 08.
Anonymous
Anonymous

What are you going to to report? That YOU didn't read the terms of service you agreed to. That YOU didn't understand the terms of service before agreeing to them or just feel ...

1.0
#1418686
Reply to reviews