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Megabus - The Worst company ever!!!!

I accidentally booked a trip for the wrong departure date! I called to get it changed NOT cancelled smh My previous booked trip was $10 more than the updated departure date! They charged me $10 to change it and told me I had a credit for a new trip but it had to be booked today!!!!! I was a very loyal megabus customer but not anymore!!!!!
1.1
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Exchange, Refund and Cancellation Policy
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#1196860
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Megabus - Bad service

Your service is absolutely terribleness
1.0
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Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
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Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
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Value for money
Website
#1196608
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Stupid mega bus couldn’t return or put mysef and 4 of my family on the bus and took all 80$+ from us,they duping people,u can’t get a refund or get on the bus when u miss ur bus.....I will keep posting everywhere and tell every soul that I know never to ride with...
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1.0
#1196329
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Megabus - Change pick ip ftom Grand Prairie to downtown dallas

AGY7WHY WOUKD LIKE TO GET BUS ST DOWNTOWN DALLSS RATHER THAN GRAND PRAIRIE
#1196294
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Megabus - Bad coatomer service and smelly bus

Don’t ride megabus....they took all my money for 4 ticket,didn’t put me n my family on the bus and didn’t refund the money,fraud fraud fraud
1.0
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1196210
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Don’t ride with megabus,1st all they want is to reep u off ur money at any slightest oppotunity and don’t care about u,they had I and my baby out for 7 hrs without caring,we kept on calls by some bunch of idiot in Indian that couldn’t speak English ,got frustrated and...
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1.0
#1196205
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I bought a round trip ticket and didnt get proof in my email or text. My email address is chyrellstreeter@gmail.com. My name is Chyrell Streeter and my number is 4072712574. This is urgent I am leaving tomorrow
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Anonymous
Anonymous

All the boys in the station are only waiting for a slight mistake because they know costumer service sucks and can’t help,so they mess u up jst to get bribed,count every littl...

#1196134
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Megabus - Wrong date purchase on travel ticket

My name is Troy Marshall
#1196104
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It was an hour past my megabus’ scheduled arrival time, so I called up megabus for a refund because I was thinking about canceling my trip because I was going to be late for my appointment. After waiting for 20 minutes on hold, the customer service employee could not...
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1.0
#1196060
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Contact Megabus

Mailing Address:
Megabus
4400 S. Racine Ave.
Chicago, Illinois 60609
United States
Phone:
(877) 462-6342
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The Megabus broke down on the side of the highway and passengers including myself waited 2 1/2 hours for the next bus. The driver didnt give no estimate time to when the help was arriving nor did he tell his passengers where the bus was coming from. As we proceeded to...
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3.0
#1196022
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