
Megabus Reviews
Megabus Reviews
Cancel 1 ticket
Reschedule
I chose the wrong location
Website
Reschedule day
I get my 3:15 bus cancel New York- Philadelphia, can get same seat for the 4:15 bus
Bus left early
User's recommendation: Depends if this gets fixed now.
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Problems both going and coming.
Poor customer service
- Flexibility
- Lack of professionalism
Ride dispute
User's recommendation: Do not book.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerRefund/Compensation
- Cheaper
- Bus was 2-3 hours late
For the phone number and location in Dallas
User's recommendation: Giving great information about online and over the phone purchases was very informative but also answering the questions that are asked.
Bus was disabled
- Need to service their buses
- Better arrival & departure stops
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThe worst service ever
User's recommendation: Never recommend to anyone. Unreliable!!!
- Poor customer service
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In May 2019 I was is NYC going to Rochester NY. I am first on line when a family of 4 arrives with 10 suitcases, disrupts the whole line.
The driver or whoever that person was said they couldn’t have that many bags but then said $20 a bag and led them over to the bus. When I tried to get him to check me in he was too involved with these people. Finally I got on the bus but that person was bad and rude. I wonder who pocketed the money for all those bags.
Then when the bus arrived in Rochester all the bags had been thrown everywhere and people were trying to grab there’s and some bags couldn’t be found right away. People were yelling at each other and I thought a fight would break out.
I did t have a bag so I got away from the chaos. That being said the guy should have let you bring that bag but you were only supposed to bring one but that guy was really an ***