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I mistakenly booked a ticket from Minneapolis to Madison departing at 9:00 pm when I thought it was 9:00 a.m. on November 26th of 2017. No sooner had I pressed purchase that I realized that the time was incorrect. You would think that I would be able to cancel...
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1.0
#1134036
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I tried to get my money back for cancellation and I could not get my money back they said they're not give you the money back so I keep your money and want to charge you $10 just to schedule just to schedule another trip for another day do not ride the Megabus if you...
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#1132907
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Not both drivers just the black female driver with bleach hair.to begin with the bus was 20 minutes late.I make this trip weekly due to medical treatments that's been going on for 2 Years.every time this lady is the driver she makes the rudest comments and has a truly...
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#1132750
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Megabus - Good exoerience

Megabus
#1145344
They solved my problems, thank you
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Megabus - Not helpful

Megabus
#1145035
It's snowing horribly outside and the aren't delaying the bus. I feel uncomfortable traveling and wanted to switch to the next day and they wouldn't allow it. I was happy to pay a fee for this and still not helpful. I use Megabus every weekend... Disappointed
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Megabus - My luggage

Megabus
#1143421
1.7
Details
I asked the customer service a question and he didnt answer my question clear. He was confused. This company has to do better with their customer service line. This is bad business & customer service.
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Exchange, Refund and Cancellation Policy
Price Affordability
Staff

Megabus - No help at all

Megabus
#1143105
No resolution to my luggage being lost
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The 2nd employee was sitting on the front step talking with the driver and it was 12:30 A.M. I asked politely if he could speak a little softer because everybody upstairs was resting quietly. I was not the only passenger who was disturbed. Their response was to laugh...
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1.0
#1132158
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BUS MADE A STOP I WAS SICK IN THE BATHROOM NO ONE NEVER SAID BUS WAS LEAVING I WAS LEFT AND MY LUGGAGE NEVER FOUND TALK TO LOST AN FOUND THE LADY SHE WAS RUDE AND IGNORANT AND SHE LIE ABOUT MY LUGGAGE SHE SAID THAT SHE WOULD TAG MY LUGGAGE AND SET IT A SIDE NEVER DID...
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1.5
Warfield, Virginia
#1127806
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i was at the bus at 7 30 on 11/1/17 am and was told by tick age that i was in the worg plase and had to go to 34th st i get there and was told that this is the wort to go back to 42nd st and when i get there the same women tell me the lift all of this is do to her her...
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#1126644
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I have taken Megabus between Albany, NY and NYC about 15 times. It is far less expensive each way than Amtrak, which I appreciate. However, NOT ONCE have I had working working WiFi on the bus. They shouldn’t advertise a service that they don’t actually provide. They...
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2.0
#1126054
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Me and my injured brother were getting off at Scarborough town station at 2:40 am. The driver refused to look for our bag and talk with so rudeness because our bags were in the different section of the bus. At the same time one white guy came and asked for his bag the...
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1.4
#1123057
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My trip to Boston and back from NYC was disfunctional from the beginning. NYC bus was out of service so we had to wait 45 minutes for a replacement. Then stuck in bumper to bumper traffic due to late departure. Return to NYC left perfectly on time but 20 miles from our...
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2.3
#1119927
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Due to traffics in NYC my 18 yr old son who was trying to get back to college was exactly 1 min late for the 1:35 pm departure to Albany NY. The bus driver literally closed the doors in my son's face as he approached the bus and refuse to open the door for him. It wold...
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1.0
I didn't like
  • Awful
#1118626
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