Filter by rating
filters
State:
Show
City:
Show
Product:
Show
0 comments
1.0
Details
Regarding to Reservation Number 33-2307-061719-2720R-1130-BRK-TOR To whom it may concern This letter is to notify you about a problem I am having with the delay of the megabus that I took from Brockville to Toronto on June 17 2019. Based on the ticket information the...
View full review
Author
Location
Toronto, Ontario
Reason of review
Poor customer service
Review #1561807 is a subjective opinion of poster.
0 comments

Megabus - 1.5 hour late

Because of 1.5 hour delay, I missed my second bus, waited at the terminal for another 5 hours. Getting late to the destination. Lost one working day.
View full review
Author
Reason of review
Poor customer service
Review #1561806 is a subjective opinion of poster.
0 comments

Megabus - Bus is late

1.0
Details
Bus never arrived, No contact by representatives, only 1 update, worst experience with a service by far.
View full review
Author
Review #1561159 is a subjective opinion of poster.
0 comments

Megabus - Where’s the wifi?

1.0
Details
Wifi has never worked for me. When I contacted megabus to ask if this was a guaranteed amenity and whether any efforts were being made to address the nonexistent wifi being touted as a perk, the answer I received was a vague “we make every reasonable effort” and “if the wifi service is unavailable no compensation will be offered” (this wasn’t what I asked). Are there laws in Canada or the US against this kind of advertising?
View full review
Author
Review #1560862 is a subjective opinion of poster.
0 comments

Megabus - I can’t Reserve my seat

Recorded message. Number temporarily unavailable.
View full review
Author
Reason of review
Order processing issue
Review #1560253 is a subjective opinion of poster.
0 comments

Megabus - Can’t find confirmation

Can’t find the confirmation number
View full review
Author
Reason of review
Order processing issue
Review #1559971 is a subjective opinion of poster.
0 comments

Megabus - *** pissed

Do not use thus *** service they do b give a *** about their customers
View full review
Author
Review #1559704 is a subjective opinion of poster.
0 comments

Megabus - The bus stop working. We are in Arkansas at the Loves Gas Station

The bus stop working. We are in Arkansas at the Loves Gas Station.
View full review
Author
Reason of review
Damaged or defective
Review #1559036 is a subjective opinion of poster.
0 comments
1.0
Details
My daughter purchased a ticket on the morning of Thurs. June 13th going from LA Union Station to San Jose. The Megabus was to depart from LA at 3:05pm and arrive in San Jose at 10pm, in which then she would need to catch a different bus that would take her to her final...
View full review
Author
Location
Los Angeles, California
Cons
  • Bad policy not to refund when it is companies error
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1558991 is a subjective opinion of poster.
0 comments
Absolutely terrible service. Every time I have booked the bus has been 10-30 minutes late . One time on a trip to Atlanta the bus was pulled over in South Carolina and drug dogs where put on the bus and people where arrested for possession of marijuana which held us...
View full review
Author
Review #1558535 is a subjective opinion of poster.