Contact Megabus Customer Service
Megabus Phone Numbers and Emails
Toll-Free Number:
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(877) 462-6342Toll Free
Customer Service:
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(866) 488-4452Canada
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(773) 890-2051Midwest
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(908) 354-3330
Megabus Emails:
Contact Information
Megabus Website:
Megabus Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
Attn: Privacy Office
160 S Route 17N,
Paramus, NJ 07652
Fax:
How Good is Megabus's Customer Service?
Summary of Megabus Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Megabus?
Request for Information Question:
- “To check my reservation for march 1st”
- “See how much ticket to califonia”
- “The take money from my count but no confirm my reservation”
Return/ Replace Question:
- “Change Reservations”
- “Change ticket”
- “I want to change my ticket”
Product/ Service Question:
- “Trying to book tickets”
- “ToMake a reservation”
- “Trying to book a ticket”
Refund Question:
- “Refund”
- “Refund for my trip on November 24 2023- November 25, 2023 the bus never show up and I was not notified by Megan Bus. I spoke with a representative to file a claim this matter has not been resolved.”
- “Money back”
Activation/ Cancellation Question:
- “Cancellation”
- “Is bus travel to New York canceled tomorrow because of snow”
- “Need to cancel my tickets”
Shipping and Delivery Question:
- “The bus never came”
- “Where is bus M53”
- “Where is his”
Payments and Charges Question:
- “My payment not accepted”
- “Billing”
- “I keep getting charges added”
Staff Question:
- “Hours of operation for bus service scheduling.”
- “Bus service”
- “Service dog ride from Alexadria, VA-Atlanta, GA”
Cards Question:
- “My card was billed more than the actual fair”
- “Taken money off my card”
- “It's not taking my card is declining my credit card”
Account Question:
- “Forgotten luggage”
- “Purpose was to understand why I was unable to see the balance of return on my account. Was not satisfied and escalated but no response”
- “Trouble with account”
Website/ Application Question:
- “I got the time table for traveling until January but the site is not letting me purchase a ticket”
- “Website issues”
- “Website won’t accept card”
Employment Question:
- “Need a job please bus driver”
- “For employment”
- “Employment/ cdl b permit in ny”
Other Question:
- “I'm trying to find the bus to take me to Riverton plaza front Royal Virginia”
- “What type of identification I can use on the megabus from New York to Washington DC”
- “Lost phone”
About
, ,
Megabus.com is an online express bus operator, owned by Independent Bus Company, Inc. The company offers intercity bus transportation services. Megabus operates primarily in the Midwest servicing more than 50 cities in the region, in particular, in Michigan, Illinois, Kentucky, Ohio, etc. The company was launched in 2006. Bus fares on the web site start from as low as $1 per trip. Megabus uses luxury single and double deckers for transportation. Among the amenities available onboard are free wi-fi, at-seat plug ins, and panoramic windows. The web site features a form for tickets booking, a page to show changes of routes or schedules, as well as information and maps on each of the pick-up and drop-off locations.
Megabus is ranked 18 out of 135 in Buses category
USA, Worldwide
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