Megabus Customer Service
Contact Megabus
Corporate Offices:
- (908) 354-3330
Customer Service:
- (773) 890-2051 Midwest
- (877) 462-6342
- (908) 282-7420
- +44 141 352 4444 UK
Mobility Assistance Lounge:
- +44 207 126 2716 UK
Passengers Requiring Assistance:
- +44 141 352 4444 UK
Telephone Bookings:
- +44 900 160 0900 UK
Website:
Email:
Headquarters Address:
Other Info:
Customer Services in UK
Buchanan Bus Station
Killermont
Glasgow
G2 3NW
Social Networks:
Summary of Megabus Customer Service Calls
Customers Contact Megabus to Ask about:
Refund:
- “Reschedule or refunds”
- “Refund ticket”
- “Never got credit or refund from last ride was promised due to Major extended wait time!”
Cancellation:
- “I only needed one ticket,so I need to cancel the other ticket.”
- “I canceled a reservation for Sunday and it didn’t give me confirmation of credit”
- “Ticket cancellation”
Payments and Charges:
- “I've been charged and no ticket”
- “Payment questions”
- “Payment by phone”
Staff:
- “*** up service”
- “Customer service incident and Worse customer service”
- “Service dog”
Cards:
- “I mave movey on my cardbut it wont let me buy a round ticket”
- “Didn’t receive my email confirmation. But my card was charged”
- “My sisters debit card was charged twice for the same trip.”
Return/ Replace:
- “Wrong city in return trip”
- “Too my time and date to leave San Antonio and return to new”
- “Exchand my return date to a later date”
Product/ Service quality:
- “Broken Down Bus and Connection”
- “The bus crashed”
- “System will not allow me to arrive in Atlanta GA from San Antonio tx”
Website/ Application:
- “Checking on my bus ticket and I'm having problems on the website”
- “Website isn’t working”
- “Website is not allowing me to change my reservation”
Account:
- “Took money out of my account but did not give me ticket”
- “Find out information about account it not”
- “Need activation code to sign in to account”
Employment:
- “Lost my job ID on the 6:30am bus from new york city 34th street&11 ave departure to baltimore md”
- “Employment”
- “About job at union station”
Shipping and Delivery:
- “Ordered wrong item”
- “Tracking”
Other:
- “Don't have an id”
- “Need to get ticket”
- “Missed bus today”
About Megabus
Bus Service, Customer Care, Vehicle Driver, Baggage Policy, Bus Ticket Booking
Bus Ticket, Air Conditioner Facility, Wi-fi Facility, Website, Facility
Price, Price range, Bus drivers seem to know the route well, Safe driving, Prices
Terrible customer service, Refund policy, Rude driver, Late bus, Poor and rude customer care service
Stagecoach Group, Megabus, Coach Usa, Oxford Tube, Stagecoach
Megabus.com is an online express bus operator, owned by Independent Bus Company, Inc. The company offers intercity bus transportation services. Megabus operates primarily in the Midwest servicing more than 50 cities in the region, in particular, in Michigan, Illinois, Kentucky, Ohio, etc. The company was launched in 2006. Bus fares on the web site start from as low as $1 per trip. Megabus uses luxury single and double deckers for transportation. Among the amenities available onboard are free wi-fi, at-seat plug ins, and panoramic windows. The web site features a form for tickets booking, a page to show changes of routes or schedules, as well as information and maps on each of the pick-up and drop-off locations.
Megabus is ranked 35 out of 471 in Transport category
USA
Where Reviews Came From
- Chicago, Illinois, United States
- Washington, District Of Columbia, United States
- New York, New York, United States
- Atlanta, Georgia, United States
- Houston, Texas, United States
- Philadelphia, Pennsylvania, United States
- Boston, Massachusetts, United States
- Indianapolis, Indiana, United States
- Baltimore, Maryland, United States
- Orlando, Florida, United States
Megabus Stats
Number of Reviews
Number of Comments
Number of Calls
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