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Megabus sucks *** I went to the bus stop address that was provided via megabus website however when i get there.. there is no bus stop for mega bus no sign of the bus what so ever so i called the 800 number and the customer service rep proceeds to tell me that the bus departed at 10:13 my bus was scheduled to leave at 10:10 however i was at the bus stop at 10:00 never seen a damn bus come to the spot i called the lady and she tells me that have to purchase a new ticket.

umm no i want a refund or on the next bus. she then tells me there is nothing she can do about this. i am extremely pissed off and they basically ripped off my 30.00 for my trip. i will proceed in getting my refund back.

the bus never showed up to the bus stop that was listed on the website. i have witnesses.

Reason of review: Poor customer service.

Monetary Loss: $30.

Preferred solution: Full refund.

Megabus Cons: Anything about megabus customer service.

Location: 5th Ave N, Nashville, TN 37210, USA

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