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1.The bus driver was falling asleep at the wheel, and i received a call from her about the situation.

I called the 1-800 # and they called the bus driver to wake him up. Mind you he was swerving all over the road, until they called him. 2.

When they arrived in at the first stop in Miami, the bus driver drank a cup of coffee and made a joke of how he was not sleeping anymore (dummy).3.When they arrived at downtown, the bus driver throw her bags onto the wet mud and told my mother in law (exact) words (I don't give a F****)

This reviewer shared experience about bad quality and wants this business to issue a full refund as the author lost $50. The author is overall dissatisfied with Megabus. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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