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I bought a round trip ticket for a friend she showed yall the confirmation number and yall put her on the wrong bus she's autistic so she did put it on y'all to point her in the right direction and since you had a complete confirmation number for the bus route and where it was going I don't understand how y'all put her on the wrong bus to the wrong City she still needs to go to Austin tomorrow since she didn't get there today and they're telling me I got to buy her more tickets because y'all put her on the wrong bus I don't see why y'all would not make it good and send her where she needs to go tomorrow and bring her back she is in tears and upset and i cant get a hold of a live person to talk to no great suprise there

Product or Service Mentioned: Megabus Bus Service.

Reason of review: Poor customer service.

Location: 840 Probandt, San Antonio, TX 78204, USA

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