The driver stopped the bus at riverside county and told that the next bus will arrive in 45-60 min. The customer care person told that they received the replacement request at 3pm, I hike the bus was at this stop since 2:30pm.
We have been sitting here for last 2hours now and there’s no sign of replacement bus.
Hey lease refund my complete amount against this inconvenience and Wastage of time. My booking id is 57/58-1104-****19-M10R-1250-LOS-LAS.
Product or Service Mentioned: Megabus Bus Service.
Reason of review: Unnecessary Delay in arriving at destination.
Monetary Loss: $52.
Preferred solution: Full refund.
Megabus Pros: Bus.
Megabus Cons: Bus broke down for 4 hours.
Location: 2038 Iowa Ave, Riverside, CA 92507