Not resolved

20 degrees outside and the bus is broke down.They put us in a hotel lobby WHERE WE HAVE BEEN SITTING FOR 7+HOURS WTH.....Now they are saying we are stuck here till tomorrow.

I had to be in town today for something VERY Important. I call mega bus customer services they talked to me as if it was my fault. I will never ride on the mega bus again. I am convinced they don't give a *** and for the low fare you get the same kind of service LOW.


Terrible service everyone is sitting around the lobby mad.Praying to God we all get home safe.

I didn't like: Mega bus was a big disappointment.

Review #975665 is a subjective opinion of a user.

Product or Service Quality
Level of Comfort
Customer service
Value for money
Exchange, Refund and Cancellation Policy
Megabus Bus Service
Reason of Review / Monetary Loss BAD SERVICE / Not specified
Preferred solution Full refund

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