New Reviewer
1 comment

Our driver has exceeded his drive hours on a regularly scheduled route with forecasted weather, so he has been asked to pull over on the side of the highway, is parked, and is blocking traffic. We have been on this bus for going on 9 hours and counting.

I called MegaBus customer service but it says they are busy and to call back at a later time. May I also note that we are 11 miles from our destination.

It is cold, raining, and is a hazard to have us on the side of the road. Cars are moving / driving around us

I have a video of cars swerving around us upon request.

Please email me - merideth.vansant@***.com

Product or Service Mentioned: Megabus Bus Service.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Location: Allentown, Pennsylvania

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
#1598032

Reminds me of Disney World.

Megabus Reviews

  1. 570 reviews
  2. 299 reviews
  3. 222 reviews
  4. 93 reviews
  5. 102 reviews
Megabus reviews