Our driver has exceeded his drive hours on a regularly scheduled route with forecasted weather, so he has been asked to pull over on the side of the highway, is parked, and is blocking traffic. We have been on this bus for going on 9 hours and counting.
I called MegaBus customer service but it says they are busy and to call back at a later time. May I also note that we are 11 miles from our destination.
It is cold, raining, and is a hazard to have us on the side of the road. Cars are moving / driving around us
I have a video of cars swerving around us upon request.
Please email me - merideth.vansant@***.com
Product or Service Mentioned: Megabus Bus Service.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Location: Allentown, Pennsylvania