BEWARE OF MEGABUS!!! I purchased tickets yesterday from Houston to NOLA and my debit card information was used for additional purchases in Houston and when I called the company there was NO ONE they'd let me talk to.
Yes - I contacted the bank but wouldn't SOMEONE there want to KNOW that this happened????? When I told the lady on the phone (found the customer service number online - or so I thought) she said " I only book reservations" but no other number I can call was provided.
I told her what was I to do - just put it on social media? She said "You do that."
Product or Service Mentioned: Megabus Bus Service.
Reason of review: Poor customer service.
Monetary Loss: $200.