Megabus
Reviews and Complaints
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Verified Reviewer | Dallas, TexasGreyhound Bus Station
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Greenville, South CarolinaWent to wrong location
Past transaction history
Unauthorized
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIf there are 2 buses there aboutvthe same time why would you all the bus leave knowing that people would be connecting. Just 4 minutes apart that is stupid as ***
Wrong ticket info
Booked a bus for the wrong date
I need my confirmation numbers emailed to me
Cancelled bus
Need help with my ticket
No wireless - ever - taking Greyhound
- I like megabus
- All the drivers
- Punctuality
- No wireless
- Issue yet to resolved
Inquiring about ticket refund.
My bus was extremely late
Refund Request.
I usually love taking megabus and have had great experiences with them. However, that all changed when attempting to ride from State College (PA) to NYC.
It was a 1:40am departure and was pouring down rain making it hard to see. There was no shelter area but I was waiting for 40 minutes at the pickup location which I have been at before. The bus was in a slightly different location than where it was the last time I rode it and I was making my over to it with my luggage with another costumer whom I had just met. Before I could get there (within a few moments) it left, the driver obviously didn't see me in spite of my yelling and waving.
I called customer service immediately and they told me that I had to book another ticket at full price for a departure later that day!!
Since the next arrival time was significantly later, I had to take a cab to a car rental and wait for them to open. I am requesting a full refund!
- Refusal to help me when their service failed
Preferred solution: Full refund
Inability to pay with cash
No more megabus for me. I am so tired of bad service.
I rode with greyhound. They gave me great service. I really appreciate what they did for me and how understanding they were unlike Megabus Greyhound leave the driving to us or to them.
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