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Dear Megabus, I boarded your bus from SFO to Anaheim. The driver doesnt drive safely at all, she has too much anger, too much swearing when there is a traffic jam. Not just that, when i was boarding the bus i showed her my electronic ticket and she yelled at me saying...
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#957049
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Dear megabus.com, I wrote u but u still aint callin I left my cell, my email, and my address at the bottom I sent 2 emails back in autumn, u must notta got em There probably was a problem with your customer service or somethin Sometimes I emailed you once or twice a...
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i recently took the megabus route from Austin,Tx to Houston. it was the worst drive. The bus driver was Rude she actually pulled off the road and over the PA system told a passenger not to talk. The passenger was having a conversation with some other passenger's. ...
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Anonymous

Anonymous Dear Sir,Today, apparently when I made my schedulereturn plans.I was scheduled to return trip on the 20th of November. I don't know how it happen, I have traveled before and ...

I didn't like
  • Dangerous driver
#943995
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Short Review for December 01, 2016

#965315
3.0
I was catching a bus in new orleans.i am disable and received very poor service. M Wallace 832 334 8138
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Short Review for December 01, 2016

#965109
Miss 310 bus from atlanta ga to indanposils in had to take wife to hospotal and wanted to no if can get anther bus
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Orlando To Gainesvillemegabus Albany To New York Bus Review

#962510
1.0
Bus is beyond late. No way to call and find out why the bus is late. To top it off it's raining
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Short Review for November 24, 2016

#960582
1.8
Yall need to improve yall service yall never have info on the buses nothin !!! Rite now in my opinion yall suck!!!
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I don't know what kind of business these folks are running. They clearly stated on my Confirmation that the stop will be temporarily relocated at Bus Bay #4 at the Amtrak bus loading area (West of Union Station). They changed it back to their normal stop, which is at...
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2.7
I didn't like
  • Poor comm poor cust serv inconvenience ext chg on co err
#937909
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Megabus Facility Review from Chicago, Illinois
On October 7 I had a reservation with Mega Bus the bus was extremely cold and there was no where I could even charge my phone the photo includes my reservation number My name is Sheila Taylor 708-374-4692
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I had a ticket from Houston(Katy Mills station) to Austin on 10/10/16 at 1:05 PM.Me and a lot of other people outside the mall under the scorching sun were waiting for over an 4 hours in the designated area in Katy Mills station where we usually take the Megabus to...
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I didn't like
  • Worst customer service
#934483
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I had a ticket from Newton (Riverside station)in MA to New York on 10/9/16 at 4:00. Me and a lot of other people in our cars under the rain were waiting for over an hour in the designated area in Riverside station where we usually take the Megabus to New York and the...
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1.4
I didn't like
  • Refund policy
  • Turnaround time for disputes
#934426
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My boyfriend and I took the Megabus from Omaha to Iowa City on September 11th. We were picked up at 8:00 and dropped off around noon. About an hour after we got off the bus we noticed that our Nintendo 3DS with a Game Fly game in it was missing and realized that we had...
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2.0
I liked
  • Nice ride
  • Good price
I didn't like
  • Customer service
  • Company dishonesty
  • Stolen item
#931929
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On my way to Indy from Chicago I notice we are going off the highway right outside the city to the side streets. Soon we end up going deep into these run down hood neighborhoods west of the highway, not in anyway towards Indy. Then after about 20-30 minutes of this she...
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Made and paid $118 for a reservation from Pittsburgh, PA (for Sept 2, 2016) to NYC and returning from NYC to Pittsburgh (Sept 5, 2016). Had to "cancel" reservation and received a notice from MegaBus that only $116 could be applied to new ticket since I cancelled...
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1.0
I didn't like
  • Terrible customer service
#931494
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