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Megabus review: Bus is not there

4.6
Details
My husband drive as far as legally possible to get to the relocated bus stop and the bus was still there even though it was 5 min passed its departure time. I was able to catch it. I thanked the gentleman on the phone and appreciated his offer to reschedule my trip. THANK YOU
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Review
#1726945 Review #1726945 is a subjective opinion of poster.
Pros
  • Great service and cost
Cons
  • Lack of notification

Megabus review in Houston, Texas: Payment issues

5.0
Details
Issues with my bank. Not this company. The person I spoke to on the phone was very attentive and helpful! Thank you very much
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Review
#1690160 Review #1690160 is a subjective opinion of poster.
Reason of review
Good customer service

Megabus review in New York, New York: Bought the wrong ticket

5.0
Details
I bought my ticket going the opposite way—PHI-NYC instead of NYC-PHI. The customer service rep sent me a refund immediately and my problem is 100% rectified. Thanks, Megabus!
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Review
#1682698 Review #1682698 is a subjective opinion of poster.
Service
Megabus Bus Service

Megabus review: Son was sick in Houston Texas

5.0
Details
I am very happy that Mega Bus Corporation was able to let our oldest son leave from Dallas to Houston to check on our very sick youngest son, the reason he was concerned about his mother riding the bus, and she may get arrested.
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Review
#1668022 Review #1668022 is a subjective opinion of poster.

Megabus review: Bus driver was great. Was disciplined and kept crowd in line.

5.0
Details
Bathroom is bad and he made room for a 10 minute pit stop halfway there.I rode on Thursday 9/12/19 from Downtown Houston to Grand Prairie. Send him my regards for making a very economic mode of travel better. Kudos.
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Review
#1652962 Review #1652962 is a subjective opinion of poster.
Reason of review
Fair pricing

Megabus review in Stone Mountain, Georgia: Too much disturbance on the bus

4.6
Details
The bus arrived late for pickup after 8am arrived 2hours late 4pm Police was called out for someone one the bus #DD568 we had to sit in baton rouge til the police solve the issue one unhappy Customer My reservation # 56-9126-090919 M74R-0745-HOU-NOL Mon Sept 9 07:4500CDT 2019 Seats:13 Email: jamesmary297@yahoo.com
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Review
#1649902 Review #1649902 is a subjective opinion of poster.
Pros
  • Trip
Cons
  • Way customer service talked to me
Reason of review
Problem with delivery
Preferred solution
Full refund

Megabus review: Dangerous Pick-up Point

4.8
Details
Megabus needs to change the pick-up spot in Columbia, S.C.The Lucius Road site is too dark and dangerous at night. There is a notorious neighborhood around this area and catching a bus there i the middle of the night is high-risk.Please consider another pick-up.drop-off point. Dutch Square and downtown (two previous Megabus sites) were both safe spots so it may be better to try those areas again.
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Review
#1634569 Review #1634569 is a subjective opinion of poster.
Reason of review
site selection
Preferred solution
Let the company propose a solution

Megabus review in Chicago, Illinois: Booked wrong date

5.0
Details
Gave me a redemption code to re order
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Review
#1614526 Review #1614526 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue

Megabus review: Complaint

5.0
Details
I called customer services and received a redemption code.
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Review
#1613362 Review #1613362 is a subjective opinion of poster.
Service
Megabus Bus Service
Reason of review
Honest return, exchange or cancellation policy

Contact Megabus Customer Service

Website:
Mailing Address:
4400 S. Racine Ave.
Chicago, Illinois 60609
United States
Phone:
(877) 462-6342
All Megabus Contacts

Megabus Products and Services Reviews

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Latest Question

Megabus Questions

Megabus review in Virginia Beach, Virginia: I made reservations in my own instead of grandaughters

5.0
Details
Name on reservation doesn’t matter
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Review
#1612437 Review #1612437 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue