Megabus Reviews

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Because never got to use my ticket Nd tried to canceling but couldn’t get in contact with the company.or would have like to use ticket for another day . Reason for not using ticket because had a famil

So I had other means of transportation. So didnt need to use your service. So I would like a refund or credit to use at a later time Thank you for time , hope to hear back from u as soon as possible David Petway Number 929 384****
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ID
#2865888 Review #2865888 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

If ruining in my location. Trip from atlNt to Dayton ohio

Marcel, was very professional in answering my question and my question very well and yes my question was Resolved. And informing me and where to go in to look on the website if I should have any questions or concerns in the future with him transportation with the megabus your company, thank you God bless you and stay safe. Mrs. Dawson
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ID
#2617094 Review #2617094 is a subjective opinion of poster.
Location
Marietta, Georgia
New Reviewer

To change my bus reservation

I would like that change my 10:15 bus reservation to a 4:00 bus reservation for today Ive been calling and nobody is answering.
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ID
#2587166 Review #2587166 is a subjective opinion of poster.
Loss
$23
Preferred solution
A different time
New Reviewer
Bus DD773 from NYC to Baltimore Monday April 16, 2021: Unsafe/Uncomfortable ride from New York to Baltimore. Not even 20 minutes after departure we had a mechanical problem! The driver advise us that he would try to stop and restart later to see if the problem would...
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ID
#2523622 Review #2523622 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Mask requirements

I am an Army Veteran and Federal employee and Im on the 11am bus going to New Orleans and the only reason I caught the Megabus is because of the new Federal Law in reference to Mask requirements. I had a problem with 2 gentlemen not wearing their mask and the bus driver told me We cant make them keep them on? Are you kidding me??? Why dont you have any knowledge of Mask requirements? I will be contacting my Attorney! Thank God another Megabus employee came by and overheard our conversation. He corrected him Immediately and I am so Thankful that He did! Shame on you Megabus for not keeping your Bus drivers informed that We are in a PANDEMIC and that Covid19 is Deadly!!!!!
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1 comment
#1990178

"Army Veteran and Federal employee" No one cares. Not sure why you tried to pad your lame complaint out with irrelevant factoids.

Listen, vet why would you expect the driver to advocate for you?

Look fed, why didn't you talk to these people? The driver has other concerns, like driving the bus and not a couple of maskless fools.

ID
#2434448 Review #2434448 is a subjective opinion of poster.
Pros
  • Price
  • Driver
Cons
  • No knowledge of the federal law for mask requirements
Preferred solution
Let the company propose a solution
New Reviewer

No service from Buffalo NY since msrch

Why can't megabus start its busses in buffalo NY instead of Toronto because of border being closed I haven't been able to travel to NYC from Buffalo NY since March and I have been a monthly rider since 2016 they cut Rochester and Syracuse too please come back to us megabus
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ID
#2305953 Review #2305953 is a subjective opinion of poster.
Location
Columbus, Ohio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

A lot of people depend on the bus service in St.Louis and I am totally disappointed. And it would be wonderful if the bus would service the Springfield Illinois area or Alton Illinois area.

Update by user Aug 11, 2020

Can't resolve anything because they cancelled the bus service in St.Louis. SAD

Original review posted by user Aug 11, 2020
Would like to book a round trip ticket from st. Louis MO to Memphis Tennessee but your system won't let me, can you help?

User's recommendation: If you're luckier than me. I hope you can find a bus stop closer than 100 mile.

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ID
#2111480 Review #2111480 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Pros
  • Price of tickets
  • Great prices
Cons
  • Need bus stop in stl missouri and springfield illinois
Preferred solution
Find another way to travel from Springfield Illinois to Memphis Tennessee.

Bus never showed wanted my money bacj

Waited 30 mins for bus but never showed up wanted a refund they were saying no finally they are giving me my money bavk

User's recommendation: Fight for it.

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ID
#2088470 Review #2088470 is a subjective opinion of poster.
Location
Manhattan, New York

Late Bus

I waited in Memphis on the Megabus for an hour, because megabus was very behind and being that I had an arranged flight scheduled, I had to go to find my own way to Atlanta to avoid losing my flight being that it was $600. Im not sure when or if the bus ever arrived but I would like to receive a refund. Ive rode with megabus for years and had this problem before but didnt sweat it because I never had to make other arrangements and eventually the bus always came. But this time I had to go out of my way to make it to Atlanta in time for my flight.
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ID
#2050395 Review #2050395 is a subjective opinion of poster.
Location
Lawrenceville, Georgia

Bougit a ticket reservation 9-50**-******-M94R-2220-NOL-ATL my bus was to leave on July 2, 2020 at 10:20 pm I got to station and was told there was no Megabus leavening at that time.what is the proble

What can be done about this because I was never notified there would be no bus. I was suppose to be in Atlanta at 8 am today July 3, 2020 I could not reach any one at megabus Please call me 413-218-**** or email me @***.givan@***.com
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ID
#2030315 Review #2030315 is a subjective opinion of poster.
Location
Lawrenceville, Georgia

Bus running at night

when will the bus start back running at night from Memphis tn to Atlanta ga
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ID
#1997042 Review #1997042 is a subjective opinion of poster.
Location
Memphis, Tennessee

Bus running at night

when will the bus start back running at night from Memphis tn to Atlanta ga
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ID
#1996840 Review #1996840 is a subjective opinion of poster.
Location
Memphis, Tennessee

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Email received concerning the Covid seating

I was very excited about the email I received concerning the Covid seating you are doing. That was until I saw the price of my ticket. It seems the customer is paying for that empty seat!! I'll go elsewhere as the current ticket pricing is no longer a bargain. I will return when the scam this over.

User's recommendation: for Megabus bargins of the past, wait until this seating scam is over.

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ID
#1991652 Review #1991652 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Reservation to see my updates bout this matter...i want a refund

I want to cancel my reservation for my trip The reservation # is 30-8250-****20-M85-0745-LAK-FMY
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ID
#1956020 Review #1956020 is a subjective opinion of poster.
Pros
  • Non
  • Pro
Cons
  • No available supervisors
Loss
$28
Preferred solution
Full refund

No reply at all.

Lack of response to inquiry.

User's recommendation: Why contact them.

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ID
#1904262 Review #1904262 is a subjective opinion of poster.
Location
Atlanta, Georgia

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