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Megabus review in Manhattan, New York: Unable to use my tics on 12/9/19 would like to be credit

1.0
Details
U did nothing on this issue no help snd rude never again mega bus garbage operation Mr Price
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Review
#1728415 Review #1728415 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Loss
$28
Preferred solution
Let the company propose a solution
Tags
  • Terrible Customer Relations

Megabus review in Center, Indiana: Dont see bus

1.0
Details
Don’t see the bus for 2 hours
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Review
#1726056 Review #1726056 is a subjective opinion of poster.
Reason of review
Problem with delivery

Megabus review in Tampa, Florida: Don't try to miss your bus

1.0
Details
I had a trip i cancelled and megabus rescheduled it on a date i cannt use they refuse to refund me and tryi g to make me pay a additional fee to change to a day i may not use
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Review
#1723088 Review #1723088 is a subjective opinion of poster.
Service
Megabus Bus Service
1.0
Details
I budgeted a trip from Washington DC, To Durham NC, to spend My Thanksgiving Holiday with My Elderly Mother in Raleigh, NC, after again, talking My HARD EARNED FUNDS To Purchase a Ticket, so I can get back, as I was making My way Back to the Remote Station Located In...
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Review
#1721452 Review #1721452 is a subjective opinion of poster.
Service
Megabus Bus Service
Cons
  • Refund or transfer ticket policy
  • Bus driver was rude and not cutomer friendly
  • No available supervisors
Reason of review
Poor customer service
Loss
$73
Preferred solution
Full refund
Tags
  • Unprofessional
1.0
Details
I Just got on the Wisconsin Coach Lines Bus. I couldn’t fathom the amount of disrespect I, my sister, and my crippled friend received. First off, the Bus was 20 minutes late. When the bus driver opened the doors, the bus driver didn’t even want to get off the bus to...
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Review
#1720358 Review #1720358 is a subjective opinion of poster.
Service
Megabus Bus Service
Reason of review
Experienced racism and aggressiveness

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Megabus review in Austin, Texas: Take a different bus company

1.0
Details
The bus was over an hour late at the pickup dsstination. When I called customer service I was passed around only to be told that they could not tell me when the bus would actually arrive. This leg of the bus was $56. The bus arrived at the destination over 3 hours late. It is only a 2.5 hour trip. The bus driver never announced to the passengers when the new arrival would be. When the driver was asked they yelled and said sit down. Horrible customer service. No considerations for the fact that every passenger has a ride to the bus stop and from the bus stop.
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Review
#1720264 Review #1720264 is a subjective opinion of poster.
Service
Megabus Bus Service
Pros
  • Cheap prices especially if you buy months before you travel
Cons
  • No communication at all about delays
  • Dissatisfied customer service
  • Bad experience
Reason of review
Driver was late both picking up and dropping off
Loss
$56
Preferred solution
Full refund
Tags
  • MegaBus horrible Customer Service

Don't buy Megabus

1.0
Details
Megabus oversold a bus from Philadelphia to Boston, and left about thirty people outside in freezing weather for hours. Supposedly, another bus was to come, but a bus never arrived, leaving many of us abandoned and unable to get home from our Thanksgiving holiday.
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Review
#1720117 Review #1720117 is a subjective opinion of poster.
Service
Megabus Bus Service
Reason of review
Poor customer service
Preferred solution
Full refund

Megabus review in Wichita, Kansas: Not really

1.0
Details
Horrible ride the bus was post to arrive at 1145 am didn’t arrive until 1pm. She didn’t apologize for the late arrival. We had to stand out in the rain for that long because pick up was at an gas station. When making the only stop for food and restroom she only gave up 10 minutes for a bus full of people. I normally take mega bus but this was horrible
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Review
#1719999 Review #1719999 is a subjective opinion of poster.

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Verified Reviewer
1.0
Details
I Budgeted A Trip From Washington DC, To Durham NC, To Spend My Thanksgiving Hioliday With My Elderlyu K-Mother In Raleigh, After Talking My Hard Earned Money To Purchase A Ticket Back, When I Was Making My Way Back, Delayed By Traffic, I Literally Am Headed Towards...
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1 comment
Anonymous
#1783889

Here's how you can tell someone who doesn't like to take responsibility for their actions. They pad out complaints with irrelevant factoids such as you going to see whoever for whatever.

You actually told on yourself. You were making your way back, delayed by traffic and the bust tipped out on you. You were late for whatever reason.

The rest of the nonsense you posted didn't matter. Time management....Time management...

Review
#1719003 Review #1719003 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Cons
  • Cannot speak to supervisor
  • Compensation
Reason of review
Poor customer service
Loss
$73
Preferred solution
Full refund
Tags
  • Waste of money
  • no exchanges

Contact Megabus Customer Service

Website:
Mailing Address:
4400 S. Racine Ave.
Chicago, Illinois 60609
United States
Phone:
(877) 462-6342
All Megabus Contacts

Megabus Products and Services Reviews

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Megabus review in Oakland, California: Change bus reservation

1.0
Details
Rep can’t make the change.
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Review
#1718516 Review #1718516 is a subjective opinion of poster.
Service
Megabus Bus Service
Reason of review
Return, Exchange or Cancellation Policy