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Resolved
3 comments
2.8
Details
Its March 30, 2017, this young black gentleman who is driver from Charlotte, NC snd supposed to stop in Atlanta. So he was rude to me. But this other rider bats her eyelashes and is lighter complexion so he actually pulls off 20 minutes LATE so someone can bring the...
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adowd91
#1311576

He was not nothing to be trying to get perks from...who goes around trying to harrass someone online you felt like their money spent was not worth the disaster of him being la...

Author
Cons
  • Worst customer service
  • Bus driver was rude and not cutomer friendly
  • Bad service
Reason of review
Poor customer service
Review #1027745 is a subjective opinion of poster.
Resolved
1 comment
I Brought a ticket from mega bus 10-24-15going to new Orleans from Orlando Florida for 100.00 I am on a Disability income and I miss the bus 10-25-15 At8:40am this morning. I don't think its fair. For you to lost your money went you visit a town for vacation .you...
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Anonymous
#1268376

I understand there need to be a better way to treat there customers that are disable and on disability income! They are horrible

Author
Reason of review
Bad quality
Review #723215 is a subjective opinion of poster.
Resolved
0 comments
1.8
Details
I had a flight from Houston IAH to Rio de Janeiro at 9:20 pm, May 23, 2015. I planned to take the 1:15 pm Megabus from Austin to Houston. However, the staff said at first that the tires of the bus were too hot so they could not use that bus. Instead they had to ask...
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Author
Location
Austin, Texas
Cons
  • Late bus
Reason of review
Bus delay
Loss
$2427
Preferred solution
Full refund
Review #640565 is a subjective opinion of poster.
Resolved
0 comments
1.0
Details
I would not recommend riding Megabus if you are on any type of time frame. I purchased a bus ticket for a 5:00 AM ride from Chattanooga to Atlanta to be to work by 8:00 in Atlanta, the bus was over an hour and a half late. I waited in a poorly lit, parking lot for an...
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Author
Location
Chattanooga, Tennessee
Cons
  • Misinformed
  • No refund if a bus does not show
  • Terrible customer service
Reason of review
Not as described
Review #629314 is a subjective opinion of poster.

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4400 S. Racine Ave.
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United States
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