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I was traveling from State College, PA to New York City, at 2:40am, so I could catch an early afternoon flight to Europe. Before I say anything about the experience, let me just say that I had two bags with me, and yes, I know now that the rules say that you are only...
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HelpCenter_PissedConsumer
HelpCenter_PissedConsumer

Megabus luggage policy says: “...Please be advised that passengers wishing to travel with more luggage than specified above may have items refused. No refunds will be issued i...

Anonymous
Supper PISSED AND SUEING

THEY WON'T DO A THING ABOUT HIM. I WAS THREATENED AND TREATED THE SAME WAY. THEY COULD CARE LESS ABOUT THEIR CUSTOMERS IF THAT EVEN POSSIBLE.

Baldwin Place, New York
#367816
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Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
My Name is Tiffany Miller and I rode MegaBus for the Very 1st time Last Night as a Paying Disabled Customer. I have a Disabled Customer Profile on the MegaBus Site. I feel I must address this issue Publicly now. I have Contacted MegaBus Directly through Messenger on...
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Anonymous
Me

I really would put a monetary value on this because perhaps this would gain a little more attention from them. I would recommend that you ask for a refund of the price that yo...

Anonymous
Scheidt

Since you don't want any money, what is it you are after ?An apology ? What good is that ? Someone can't apologize for someone else's actions.You've led a sheltered life to b...

1.3
I didn't like
  • Poor and rude customer care service
  • Bad service
  • Employees were rude
#1113298
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I take Megabus round trip at least once a month. Years ago the wifi seemed to work reliably. NOW NEVER WORKS. On ones laptop it will show connected to an excellent wifi signal but trying to sign in beyond the Agreement Terms page doesn't work. NEVER, I called Sweden,...
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Anonymous
Mich17

San Jose to LA On August 24 ,2018 and no Wi-Fi. The only reason I took the bus instead of driving is so that I could work on the way down and now i can’t even do that. Complet...

Anonymous
Camille d

I'm on my return trip bus, and yet again-no wifi. If you don't have wifi, then don't say you do-that's false advertising!

#425404
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Megabus - Removed from the bus near midnight
Megabus - Removed from the bus near midnight
I took Megabus from Buffalo airport to Toronto Canada, flying in from Florida for a wedding. When the bus arrived I along with two Canadians was told we were at the wrong stop but was allowed to board. On arriving at the St Catherine’s stop four passengers attempted to...
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3.0
#1319261
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Megabus - Horrible experience
Megabus - Horrible experience
The mega bus has the worst customer service on this planet. I will never ever use this services again. I was charged twice for the same trip and I called customer care and the supervisor told me he can't refund the charges because the trip already passed. I just...
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#1345349
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I left my red floral fabric luggage (lost & found claim #17043#) under the bus as I got off in Syracuse. The driver never left his seat to help retrieve passengers luggage that trip. I reported it missing immediately. Within 2 hrs I received an email stating that after...
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3.2
#1342629
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Megabus - Refund money

Megabus - Refund money
Megabus - Refund money
Bus was too packed with no seats left to travel. We had to drive to our destination instead. Total of three round trips Wtf
1.0
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Discounts and Special Offers
Exchange, Refund and Cancellation Policy
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Website
#1312897
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Featured

MegaBus OR HepABus What Do You See
MegaBus OR HepABus What Do You See
MegaBus OR HepABus What Do You See
MegaBus OR HepABus What Do You See
MegaBus OR HepABus What Do You See
MegaBus OR HepABus What Do You See
This is a Quick Overview what Happened On My Return Trip Home from Louisville to Atlanta Sat on Oct 15th which was supposed to be from 4:00-11:55. I have Pictures that I am including of What a Repulsive Ride we All Endured on this MegaBus Journey. Sewage, YES, as in...
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Anonymous
Scheidt

Nearly two weeks later, have you had any health issues ?Disgusting isn't going to get you anywhere.You need to prove damage. Personal or property.They only contracted to trans...

1.6
#1115481
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Tuesday, September 4, DC-Richmond, VA 6:35 PM. The bus had no a/c (due to DC laws against idling. And this is alright.) The bus departure was delayed. Two drivers were arguing on something oblivious of people sweating, protesting, and in one case, feeling sick. No...
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#1350499
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Megabus - Bed bugs August 2018

Megabus - Bed bugs August 2018
Traveled overnight from buffalo to Philadelphia, woke up from a nap and was bitten by bedbugs, had them get on my pillow
1.8
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1337736
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