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I was traveling from State College, PA to New York City, at 2:40am, so I could catch an early afternoon flight to Europe. Before I say anything about the experience, let me just say that I had two bags with me, and yes, I know now that the rules say that you are only...
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Anonymous
Andrea Hi

Whining kid.The title should be changed to "I ignored the luggage rule, so I had to leave it."I'm assuming by this comment that the person playing the victim for their own ent...

Anonymous
Customer A

This is such a shame. You are right. People hired by a company must always try their very best - to assist - they are not robots but people with common sense and ability to re...

Baldwin Place, New York
#367816
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Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
My Name is Tiffany Miller and I rode MegaBus for the Very 1st time Last Night as a Paying Disabled Customer. I have a Disabled Customer Profile on the MegaBus Site. I feel I must address this issue Publicly now. I have Contacted MegaBus Directly through Messenger on...
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Anonymous
Me

I really would put a monetary value on this because perhaps this would gain a little more attention from them. I would recommend that you ask for a refund of the price that yo...

Anonymous
Scheidt

Since you don't want any money, what is it you are after ?An apology ? What good is that ? Someone can't apologize for someone else's actions.You've led a sheltered life to b...

1.3
I didn't like
  • Poor and rude customer care service
  • Employees were rude
  • Bad service
#1113298
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Featured

MegaBus OR HepABus What Do You See
MegaBus OR HepABus What Do You See
MegaBus OR HepABus What Do You See
MegaBus OR HepABus What Do You See
MegaBus OR HepABus What Do You See
MegaBus OR HepABus What Do You See
This is a Quick Overview what Happened On My Return Trip Home from Louisville to Atlanta Sat on Oct 15th which was supposed to be from 4:00-11:55. I have Pictures that I am including of What a Repulsive Ride we All Endured on this MegaBus Journey. Sewage, YES, as in...
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Anonymous
Scheidt

Nearly two weeks later, have you had any health issues ?Disgusting isn't going to get you anywhere.You need to prove damage. Personal or property.They only contracted to trans...

1.6
#1115481
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Megabus - Late for Work
Today 7/9 I took a Megabus from Boston to Burlington. We boarded the bus 10 minutes late at 11:40, and did depart until 12:15. It appeared that the bus driver lost his keys, or had the wrong ones. No one knew what was going on and understood quite what happened. The...
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#1299620
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Yesterday I was due to leave Boston to travel to nyc at 9pm. There was no bus at 10pm so I called costumer service as was told a bus was on its way. I continued to wait with other people, no bus came! People continued to call and we were told that they have no idea...
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1.4
#1266557
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Featured

My son left Chicago this morning heading to Atlanta. They get to Murfreesboro, TN where they waited 2 hrs for a replacement driver who was waiting in Franklin, TN so they turn around to go back to pick up the driver. So now that he is on the bus and enroute he commence...
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1.0
#1264617
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Megabus - Over charges

Megabus - Over charges
Megabus - Over charges
Megabus - Over charges
I booked two trips for the same date and I could not use on of tickets
4.4
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1220871
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Megabus - I was charged twice

Megabus - I was charged twice
Megabus - I was charged twice
I got charged several times (6) without getting an email or confirmation number cuz the website crashed
#1273153
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I had a ticket bought for 9pm leaving NYC on May 16th but needed to get to Washington DC before 10pm so I decided to standby but was told to buy a new ticket which ended up costing me $29 on top of the $15.99 I originally paid. Bus driver stopped close to Baltimore in...
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1.9
#1257655
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My name is Nancy Lucas. I am very upset wit megabus due to their false advertising and underhanded way of conducting business. I booked a trip thru megabus. On monday june 25 i left from Phoenix az to las vegas nv at 8am. First of al i booked on their website and they...
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1.2
#1290975
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