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I was traveling from State College, PA to New York City, at 2:40am, so I could catch an early afternoon flight to Europe. Before I say anything about the experience, let me just say that I had two bags with me, and yes, I know now that the rules say that you are only...
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Anonymous
anthony

I know you read the luggage policy but you must understand that its in place for a reason, not to torment you but to accomadate everyone no matter if the compartment is empty ...

Anonymous
Anonymous

I bet someone really appreciated all the free clothes :D

Baldwin Place, New York
#367816
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Featured

Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
My Name is Tiffany Miller and I rode MegaBus for the Very 1st time Last Night as a Paying Disabled Customer. I have a Disabled Customer Profile on the MegaBus Site. I feel I must address this issue Publicly now. I have Contacted MegaBus Directly through Messenger on...
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Anonymous
Scheidt

Since you don't want any money, what is it you are after ?An apology ? What good is that ? Someone can't apologize for someone else's actions.You've led a sheltered life to b...

Anonymous
Vera

Go one higher. Contact Megabus' corporate office. If you have video and other proof, please send it to them. No corporation wants to lose business or hear of bad customer serv...

1.3
I didn't like
  • Bad service
  • Poor and rude customer care service
  • Employees were rude
#1113298
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MegaBus OR HepABus What Do You See
MegaBus OR HepABus What Do You See
MegaBus OR HepABus What Do You See
MegaBus OR HepABus What Do You See
MegaBus OR HepABus What Do You See
MegaBus OR HepABus What Do You See
This is a Quick Overview what Happened On My Return Trip Home from Louisville to Atlanta Sat on Oct 15th which was supposed to be from 4:00-11:55. I have Pictures that I am including of What a Repulsive Ride we All Endured on this MegaBus Journey. Sewage, YES, as in...
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Anonymous
Scheidt

Nearly two weeks later, have you had any health issues ?Disgusting isn't going to get you anywhere.You need to prove damage. Personal or property.They only contracted to trans...

1.6
#1115481
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Megabus - Damaged luggage
Megabus - Damaged luggage
Megabus - Damaged luggage
Megabus - Damaged luggage
Megabus - Damaged luggage
My son and I Traveled from Hollywood Fl to Orlando bus was on time and arrived early. Got off the bus got our luggage I noticed that his shorts were wet I asked him where it came from and he said his whole bag was wet..... His bag was soaked everything in it was ruined...
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1.0
#1085601
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Megabus - Bad experience

Megabus - Bad experience
My bus was delay a little more than 2hrs on the 13 of feb. I got a email on the 14 to apologize about the delay and i appriciate that. My question was they send me a code i can use, but it expires the same day they send it?? So i cant really use it.
#1190858
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Megabus - Cannot locat my daughter

Megabus - Cannot locat my daughter
No information as to weather she got on or off the bus
1.0
Details
Website
#1192883
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I was supposed to take a 8:25 bus to New York City from Collins cirlcle. When I got there the bus was filled with people while the driver just watched us standing in the cold without trying to come out and explain what happened. 20 mins later another bus comes and the...
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2.8
#1191672
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My experience with Megabus was absolutely horrible! I purchased a ticket for a trip from Chicago to Little Rock with a layover in Memphis. The bus ended up having a breakdown and we were advised that it would be 2 hrs for another one to come. I waited over 4 hrs just...
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1.5
#1160383
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This is my second call ab my trip on Feb 8-10. My trip to FL from ATL was fine, although the bus was late. However, I was refused service on the trip back. I was told "I don't care what you have to say and I don't have to listen to you" by the driver. I booked a trip...
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2.8
#1189445
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Contact Megabus

Mailing Address:
Megabus
4400 S. Racine Ave.
Chicago, Illinois 60609
United States
Phone:
(877) 462-6342
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I will never use megabus services again

Megabus will never get my services again. I think it is complete *** that if someone misses the bus due to weather conditions that they just lose out on that money and have to purchase a new ticket. I will be contacting corporate and letting them know how I feel personally! People work very hard for their money just for it to go to waste! I am absolutely DISGUSTED with your services!!!
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
#1192136
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