Not resolved

I purchase reservation on 11/17/2016 to Houston, Tx for 01/18/2017 and return trip for 01/19/2017 for some reason my return trip was schedule for 03/14/2017 and I was asking for reservation change without additional charges and the *** people only can say sorry!Wow I am a Cancer Patient and I travel to Houston MD Anderson for treatment!

I ask a courtesy because of my situation i am looking for e resolution or you lose a customer and Megabus need to do better to there customer we are the ones who pays your salary in which that is sad to say i am very disappointed.i have proof of my current situation sorry is just not acceptable and i sent a email to i thought was corporate office that i thought would be able to help and i receive an email from Kevin probably nobody that just said sorry crazy crazy crazy

Review about: Megabus Bus Service.

I didn't like: Way i was treated i am a disable customer.

Review #988244 is a subjective opinion of a user.

Level of Comfort
Product or Service Quality
Exchange, Refund and Cancellation Policy
Additional Fees
Customer service
Billing Practices
Quality of Food
Number of Destinations
Price Affordability
Value for money
Discounts and Special Offers
PRODUCT OR SERVICE Megabus Bus Service
Reason of Review / Monetary Loss Pricing issue / $20
Preferred solution Price reduction

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