Bronxville, New York

Had personal matters come up...(we All do) so vacation had was cancelled :(... Try to send an email to for refund or reschudule for a later date,but was told I had to reschudule within 24hrs after my travel time!!

Please I ask for A refund??

My reservation summary order is AAGSIRI...Reservation Number is 33/34-7205-071512-M36-1430-PIT-WAS it came from my account...Email address Please can someone help me? this was my 1st experience with MegaBus,and I`m feeling very disappointed in how the out come is...

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I agree this company doesn't seem to care about it's customers I've seen no effort to accomodate or work with me to keep me coming back


I accidentally click the wrong departure place from Katy TX to San Antonio Tx 5:40 pm today and I call they won't change without fee and refund the money back for me. I have been waiting at the katy mill mall about 30 minutes I have started travelling with Megabus a few times this kinda disappointed services from your customers service do not care the customers. My 1st Reservation Number 80-6916-062319-M74R-1740-HOU-SAN My 2nd, Reservation Number 87-7052-062319-M74R-1840-KTY-SAN


My name is Charles Walker.I recently purchased a one way ticket from Des Monies IA to Omaha,Nebraska.I was charged twice for the purchases.The dates of the ticket purchases are 5-22-19. at 5:45P.M.Confirmation# 39-7330-052319.The 2nd purchase was charged to my account on 5-22-19 at 7:04 P.M.Confirmation# 41-5454-052319.I would like the company to credit my account.Thank you.Please get back to me via E-Mail at


I booked a ticket from dallas to houston on April 13. I need to get a refund because im not able to make this trip due to my father needing to go to the hospital.

The R# is 43-9873-041319-M71R-1820-DAL-HOU. If someone can get back to me at 972-515-3803 or email me at that would be great thank you.


To whom it may concern I purchased the ticket on the 28th that I need refunded it should’ve been scheduled for the 31st I purchased a ticket for the 31st as well however my mother passed I’m very confuse right now I made a mistake and I need to get a refund for the ticket on the 28th I’ll be leaving on the 31st is there anyway I can get a refund My phone number is 346-300-8666

@My phone number is 346-300-8666 My name is Linda cage

Did they fix the problem


I ordered a ticket from Phila to Boston 48-2536-11158-m32r-2255-phi-bos for 10:55pm the bus is just now arriving at 1:10am which now I’m not going to make my 7am greyhound bus to Burlington Vt and it’s a non refundable ticket. Which means I’m stuck in Boston with no money.

I would like to be compensated wit a ticket from Boston to Burlington Vt Friday nov. 16 due to your bus not being on schedule my email phone number 802-379-2969


Y’all broke my suitcase


No 02


my child is in the hospital and I'm trying to see if I can get a refund for my ticket that I had to schedule back to Texas I need my money refer back to my card as soon as possible my Reserve number is26-2608-071218-m74R-0110-bat-kty


I have a complaint about the bus driver has her 3 little children on the bus and they are being disruptive and rude playing on the intercom system saying get off my bus etc. Running up and down the isle


I did not receive my refund from mega bus December 23 the bus left early that afternoon if you can please get in contact with me i tryed calling they keep sending me to the website


Sheila bus never show up


Part 2 We began our trip with the emergency hatch either broken or open, if flapped and hit the ceiling of the bus at every bump, plus an alarm of some sort beeped every few minutes, probably an alert that the hatch was not secure. The bus was mega nasty and dirty, the same was the attitudes of the driver/loader.

No announcement was made to us boarding as to what happened and why we were so late, so we rolled on to the next pick-up in Indianapolis. Thank God we made it to Chicago in one piece. I did say to the driver, never again, and he said"OK". The entire experience was awful, I could not wait to get home and bathe, the pick up site under a viaduct in Louisville at that time of night was teaming with homeless, thieves and all sorts of criminal activity.

I felt unsafe and had to be bombarded with people asking for money, all sorts of dirty and mentally ill people, like they were sharks in a feeding frenzy.

I cannot stress the importance of good response to handicap individuals, I am so thankful that I worked hard following my stroke to regain movement, cognition and self awareness and did include in the profile my needs, but they went unattended to. I thank God I did not have to use a wheel chair or walker, even crutches would have been met with resistance.


i buy in and out ticket to go from philadelphia to DC and from DC to philadelphia and my time to came back is 5:15 from DC to philla and i get the bus ststion @5:00 and they told me that in can get in with my famliy and i need to wait till next bus i dont no why day did that to me i need my money now or i will call my cedit card people to cancell the card if you dont give me my money in twoday

@patience lamptey

i get the bus station @ 5:00pm and they said we can get in from DC to philadelphia i dont no why and they said i need to wait to 7pm that very wrong i need my money now this is my Resera#18/24-1079-0417M31r-1715-wasphi


I was in the hospital from December 27, 2016 to March 14, 2017 and I have a request and I have faxed[D)30-8943-123016-M71R-1400-Hou-Dall


El dia martes 8 de Febrero, tenía reserva para las 8:30 para el trayecto de Fort Lauderdale a Orlando, llame una hora antes para cambiar mi reserva para otro dia, pero no fué posible. Al llamar por teléfono el caballero Jordan me explicó, que esto se tiene que hacer *** tres horas de anticipación.

Se presentó una emergencia en casa de mi hija y no pude viajar por ese motivo. Estoy comprando un nuevo tiquete para este viernes 10 saliendo a las 11:10 am de Fort Lauderdale. Mi inquietud es que siendo un pasajero frecuente de su empresa, me encantaría sentirme bien atendido si ustedes me reembolsan este valor, no *** dinero, sino *** un voucher que yo pueda utilizar en mi próximo viaje. Reserva #16/17-5234-020717-M86R-0830-FOR-ORL.

Dora Salas. Email:

Teléfono 407-590-7401. Gracias


The. Bus brook.

Down. We had to what two hours still miss my. Bus i. Ihad to what 3 hours cause bus was late would like a refund it was a lot of trouble my reservation.

Number. Is AFQPDGA. I bought the ticket onthe 2. Of.

December. My email. thank you