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Megabus Ticket

I bought a megabus ticket today and I'm suppose to be leaving today at 9am but I didn't get an confirmation email and my card was charged for the ticket. How do I get the email or my refund?

1 answer
On Behalf of Pissed Consumer Help Center #1592458
Based on the information found in Megabus USA "Making Reservations" section, you can call this Megabus customer service number 877-462-6342 if you only receive a Worldpay confirmation e-mail, and not a reservation confirmation. And 877-462-6342 if you do not receive either e-mail within an hour of purchase.
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Ticket

Hello am in Riverdale Maryland I need to go to Philadelphia on Thursday evening and I want to use megabus how can I get it in Maryland thanks.

1 answer
#1673617
The Megabus Help section provides detailed information on how you can make a reservation. Please follow the instructions below:
  • From the company journey planner, first select your departure and arrival city from the drop down menu. Choose either one way or round trip and enter your desired travel dates.
  • Next, enter the number of passengers traveling. Please note that all customers traveling under the same reservation number must board the bus together. Reservations are required for all passengers regardless of age. Passengers wishing to travel with more than the allotted luggage must purchase additional reservation(s) to accommodate extra luggage.
  • Customers with disabilities must select YES on "assisted travel" if there are any passengers traveling with special requirements.
  • Choose your preferred travel times from the schedules provided. Detailed information regarding your trip and the bus stops can be accessed by clicking on the trip/bus stop links. Please note: When selecting trips that depart after midnight you are required to select the actual date you want to travel, remembering that the date changes at midnight.
  • Choose from available reserved seat options for your trip and click continue.
  • In order to avoid unnecessary charges to your account please review the purchases in your basket and remove any trips added in error before checking out.
  • Review and agree to the terms and conditions.
  • Click pay, and check out using our secure online payment processor, WorldPay.
  • When your reservation has been completed Megabus will issue you an e-mail from WorldPay confirming the acceptance of your payment, and a reservation confirmation e-mail.
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Trip confirmation

Due to the hurricane and flooding, Will Megabus be traveling from Washington DC to atlanta on 9/21 at 11pm?

Email: deronbenjamin@***.com

1 answer
#1674138
The Megabus FAQ page provides comprehensive information on what happens in case of a weather disruption to service. If your trip is affected, they will let you know via email with information on rescheduling your trip at no additional charge. If you have opted into their text-messaging service, you will also receive a text message update regarding the status of your trip. This could include stop changes, schedule changes, canceled services and weather advisories. Megabus will also post any service advisories on the website.
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Second lauggage

I have two bags. Can I pay for the second bag in order to be able to ride on Megabus.

How much will it cost?

{{REDACTED}}

I do not have any more question. Please send an answer to my question as soon as possible.

1 answer
#1538443
Their website recommends to do the following: you need to check whether your bags do not exceed the limits allowed by Megabus baggage policy. Each luggage item shouldn’t be more than 62 inches when adding the total exterior dimensions of the piece (length + width + height) and should not weigh more than 50 pounds. Such luggage inquiries are quite frequent among Megabus customers so you can find the answer to the similar question here: https://help-center.pissedconsumer.com/top-7-consumer-questions-to-megabus/#How-much-is-it-for-an-extra-bag-on-Megabus?
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Can i board a day early

I paid for tickets for for july 17 2018. But i cant pay for another night a hotel. Will i be a to board a day early

1 answer
#1538481
Following Megabus Terms and conditions, you can change your reservation. However, you need to pay extra fees for it depending on the original time of the departure.
To find more information on how to change the reservation and how much it will cost you, read the question: "Can I cancel a trip?" https://megabus.pissedconsumer.com/questions-answers.html
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Need answers

1. Do my 7 month old have to stay in her car seat the whole ride?

2.

How many stops will we make?

3. Do mega bus have seat belts for baby car seat?,

1 answer
#1538463
Megabus claims in its FAQs that children under the age of 7 are recommended to use a child safety seat; however, it’s not a must. So it can be concluded, that the baby may not spend the whole ride in a car seat.
For more answers to the related questions follow the link: https://help-center.pissedconsumer.com/top-7-consumer-questions-to-megabus/#Do-all-Megabus-buses-have-seat-belts-for-a-baby-car-seat?
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Can I use a hand written reservation

I booked a ride but i wrote it down on a piece of paper. I have the reservation number written down can i use this

1 answer
#1538462
You may find more details on when the reservation number is considered to be valid according to Megabus policy in an answer to the question "Do I have to print out Megabus ticket, or can I just show it in my phone?" https://megabus.pissedconsumer.com/questions-answers/6.html
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Late

If im running can i cath my bus at the next stop

1 answer
#1538436
To make sure whether it’s possible to get on a bus on the next stop, read the following article that includes quotes from Megabus Terms and conditions: https://help-center.pissedconsumer.com/top-7-consumer-questions-to-megabus/#Can-I-catch-a-Megabus-bus-at-the-next-bus-stop?
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Trying to buy ticket

How much does it cost to travel from Jacksonville Florida to Killeen Texas

1 answer
#1674144

Your question seems to be quite specific. The best way to get the answer is to reach out to Megabus Customer Support by phone at (877) 462-**** or by email at enquiries@***.com and provide their customer service representatives with full details regarding your issue including dates and special requirements.

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Booking

Do u service detroit mi leaving Memphis tn

1 answer
#1674143
Please check out top Megabus bus routes across America here https://us.megabus.com/route-guides.
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Cancellations

Can I cancel a trip?

1 answer
#1538480
According to Megabus FAQs,https://us.megabus.com/help the passenger can’t just cancel the bus ticket and get the refund. Also customers shouldn’t expect reimbursement if the bus journey was cancelled or delayed due to weather or road conditions, traffic or other reasons for which Megabus is not responsible for.
The only option the passengers have in such situations is to trade in the ticket for another bus trip no less than 3 hours prior to the departure. But it should be noted that the customers should pay additional fees for such trade-ins: from $3.00 to $7.50 depending on time before the departure. Also, there can be extra payments if, for example, the reservation was changed on the phone .
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Luggage

How much is it for a extra bag

1 answer
#1538448
According to Megabus luggage policy you can take one piece of baggage per one passenger’s reservation and one small carry-on handbag aboard. If you exceed this limit, get to know how much you need to pay for extra luggage items here:https://megabus.pissedconsumer.com/questions-answers.html
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Can kids ride by themselves

I need a kid to ride from Daytona Beachto ATL what’s the policy

1 answer
#1674147
The Megabus FAQ section states that customers under the age of 17 must be accompanied by an adult (17 years or older). If you can pass for 17 (or it’s close), please have your I.D. ready so they can verify your age. Unaccompanied minors under the age of 17 are not permitted to travel on Megabus. The company recommends that young adults be prepared to produce a photo ID with proof of age to avoid being refused from traveling on their buses.
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Late arrival

by Desmon Kti

Is the 12:50 bus from indiana to cincinnati still coming?

0 answers
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Cash

by Raffi O

Im thinking of taking your bus form Orlando to atlanta. Can you pay cash on the bus or do you have to purchase the ticket in advance ?

0 answers
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Need location

by Bich T Jnu

Do I need to transfer buses if I want to go to Michigan from Madison, Wisconsin?

And is there a bus from Madison? Does bus from Madison goes straight to transfer point from Chicago?

0 answers
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Travel

by Dwana m

Does megabus do express buses from hartford ct to north carolina

0 answers
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Change ticket time

by Carmen Cvx

Can i change reservation time to leave on friday ?

0 answers
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Route help

by Juus

0 answers
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Route help

by Juus

Need ticket from New Orleans, LA to Dallas, Tx.

0 answers
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Questions 113