Megabus Questions and Answers
Accident.
What I do i do if I put the wrong email address on accident. I put dave35@***.com I meant to put Dave35russell@***.com
Do Megabus go from Kansas City to Forrest city.
I need a busy tickets I try see how much whould it cast
Service Dog Issue.
Typo....the dog enjoyed the seating I didn't! Sorry typed the last message in the dark..
there should be a way or place where the animals can be.
Paying for seating and not enjoying the this long 14 hour ride comfortably is unfair to the customer not the dog? Please tell me how I can get a refund on my reserve seating fee?
You may also try to reach out to Megabus Customer Service at (877) 462-6342 or via the support form on the Pissed Consumer website.
Why is the contact email spelled that way?'enquiries' and not with 'inquiries'?
Cana passenger stay on bus & get off at different location?My 85 year old mother (Amelia Rodriguez) was booked on trip from San Antonio to Houston but wrong location Shell 1960 was selected. I would like to see if she can be dropped off at Katy mills location since I live in Missouri City.
Her reservation is 50-7843-****20-M77R-0730 SAN-HNW. Scheduled to arrive at 12:20
However, it is stated that all seats on megabus.com are sold on a reservation basis and you must travel at your specified time and date. Customers are required to be at their departure point at least 15 minutes before their selected trip is scheduled to depart.
This allows Megabus drivers to board customers in a timely manner avoiding any delays that may impact the departure of the vehicle. No refunds or credits will be given in instances where customers miss the bus. However, reservations can be changed on the company website up until 6 hours prior to departure.
How I can find the Megabus stop?In Loughborough there is 3 stops of Megabus can I wait on the stop near my house but on booking the stop is on Ashby Road ?
To get more information about the Megabus stops, please contact the Megabus customer care team by phone at +44 (0) 900 1600 900 or by email at enquiries@megabus.com.
Can I leave my vehicle at the Megabus parking lot?
Will you take a prepaid card.
How could I get a refund.
My ride had got sick and couldn’t drive to Memphis to drop me off
how to change my travel date? I have bought a ticket of 10/21/19.
I need change to 10/23/19.I have bought a ticket of 10/21/19. I want to change to 10/23/19.
- Go to megabus.com,
- Click on “change trip" and enter your order or reservation number and your email address,
- Choose a new reservation,
- Follow the steps provided.
I have the same problem. Trying to sort it out now. Let me know if you figure out a solution.
Please reach out to Megabus Customer Service by phone at (877) 462-6342 or by email at enquiries@megabus.com and provide them with full details regarding your issue.
Please note that you can change any of the personal information held related to your name, address, etc. Simply login and select Personal Information from the top menu bar. Make any necessary adjustments and then save your changes.