I took a round trip from Orlando to Atlanta via Jacksonville on the Megabus. On the way to Atlanta the bus was an hour late and the internet didn't work.
On the bus I'm on now, back to Orlando, the power outlets and reading lights don't work. Our cell phones and computers are dying. The driver has no idea why. I called Megabus to see if there is a Master switch and the girl said she doesn't know of one.
Also they don't offer any amount of refund because these services are FREE. So basically they don't stand behind their service claims.
They might as well list foot rubs and free drinks!! It sounds nice.
Review about: Megabus Bus Service.
Monetary Loss: $32.