Product: Megabus Vehicle Driver Clear all filters (127 of 127 reviews match)
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Megabus in Hiram, Georgia - Bus driver

Bus driver is very rude and nasty and disrespectful
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Review
#1692739 Review #1692739 is a subjective opinion of poster.
Service
Megabus Vehicle Driver
Reason of review
Poor customer service
Preferred solution
You need to get some better workers
1.0
Details
I took the 4:10 bus from Philadelphia to NYC on Friday, September 13th. My first time on megabus. When I made my reservation, I thought seat 62 had the most leg room (you should specify the seat is actually backwards and there’s a table there) so I brought my back bag...
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1 comment
Anonymous
#1748493

about 100 dollars was taken out of my purse when I was asleep on a megabus from new York city to buffalo on sep 8 overnight, even though this is the first time this has happened in numerous trips back and forth to nyc KEEP YOUR MONEY ON YOUR PERSON in a safe place, especially if you are on an overnight trip on megabus

Review
#1655139 Review #1655139 is a subjective opinion of poster.
Service
Megabus Vehicle Driver
Reason of review
Poor customer service
Preferred solution
Can you teach your employees if they have people so much, find another job.
I saw a man sneak onto the bus without a ticket. He had been standing behind me in line, then waited until the driver wasn’t looking and slipped past everyone and onto the bus. No one else noticed. I was next in line so when it was my turn to show my passport and...
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Review
#1633278 Review #1633278 is a subjective opinion of poster.
Service
Megabus Vehicle Driver
1.2
Details
I was there on time as requested. My mistake was that I stood in the wrong line but noticed early enough to run back to the right place. I get to the door and the driver clearly sees me but decided to shut it. I wave at him and he raises his hands in a “too bad”...
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2 comments
Anonymous
#1732281

Well since you’re alive to whine it can be that bad. If you were in the road and blocking them they had every right to honk their horn at you.

You may not be cattle but you’re obviously not bright. You don’t stand in front of a bus!! Your words were hitting the grill of the bus and NOT the driver. You may have been there on time but these ppl are on a schedule.

Oh you were in the wrong line, so that should hold up every other passenger on that bus because YOU couldn’t figure out WHERE TO STAND!!! How about you take some responsibility for screwing up? Can you even do that? No you’re completely incapable of really admitting your faults.

You admit the screw up but IMMEDIATELY turn it on them. That’s not taking responsibility. That’s you justifying your lack of intelligence and common sense. It’s easier to blame THEM for not being nice enough to stop and make an exception just for you then it is to ACCEPT THE CONSEQUENCES OF YOUR ACTIONS!!!

It’s ALWAYS someone else’s fault. I swear I certainly hope you’re not representative of our future if so we are truly doomed.

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Review
#1622229 Review #1622229 is a subjective opinion of poster.
Service
Megabus Vehicle Driver
Pros
  • Comfortable bus
Cons
  • Terrible service
Reason of review
Service
Loss
$59
Preferred solution
Full refund

Megabus - It was very bad driver did not let me on bus

To see if I can get my ticket rescheduled I didn’t get to get on my bus even though I reserved a ticket the driver was rude
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Review
#1612709 Review #1612709 is a subjective opinion of poster.
Service
Megabus Vehicle Driver
Reason of review
Return, Exchange or Cancellation Policy
Loss
$44
Preferred solution
Let the company propose a solution

Megabus in District 14, Maryland - Rude driver

3.7
Details
I asked my driver how long we would be at a stop in Penn State he responded by telling me he already announced it and walked away no need to be rude a little courtesy goes a long way 8/4/19
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Review
#1612353 Review #1612353 is a subjective opinion of poster.
Service
Megabus Vehicle Driver
Pros
  • Affordable travel
Cons
  • Rude driver
Reason of review
Poor customer service

Megabus in Tampa, Florida - Driver was speeding and wreckless

Megabus - Driver was speeding and wreckless
Upon arriving to Jacksonville from Atlanta late last night early morning. The driver was speeding and driving wreckless .. He didn’t stop or slow down. The passengers as while was very scared and screaming. I am a frequent customer and should have some type of compensation.I also had my 14 year old daughter with me and she was scared out her mind.
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Review
#1602955 Review #1602955 is a subjective opinion of poster.
Service
Megabus Vehicle Driver
Reason of review
Driver was unsafe beyond!!!
Loss
$73
Preferred solution
Full refund

Megabus in Jackson, Tennessee - Stranded at truck stop

1.0
Details
Bus driver did not notify of stop..workers at truck stop say this is not first time - customer service said I can catch connecting bus some 6 hours later..hour and a half later on hold again..both call took over hour and half..still on hold now
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Review
#1602190 Review #1602190 is a subjective opinion of poster.
Service
Megabus Vehicle Driver
Reason of review
Poor customer service

Megabus in Maitland, Florida - Accident

Your driver fell asleep under the wheel and swirved off the road and caused people to get hurt. The company will be hearing from my lawyer.
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Review
#1602174 Review #1602174 is a subjective opinion of poster.
Service
Megabus Vehicle Driver
Reason of review
Poor customer service

Contact Megabus Customer Service

Mailing Address:
Megabus
4400 S. Racine Ave.
Chicago, Illinois 60609
United States
Phone:
(877) 462-6342
All Megabus Contacts

Megabus Reviews

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Megabus reviews

Megabus in Brooklyn, New York - Driver complaint

Driver asked to see ticket in pouring rain and now customers phone is broken and cannot get an Uber to his final destination
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Review
#1597047 Review #1597047 is a subjective opinion of poster.
Service
Megabus Vehicle Driver
Reason of review
Poor customer service
Loss
$300
Preferred solution
Get him a card to his final destination so he arrive safely, and repair or replace his cell phone