Manufacturer: Megabus Category: Vehicle Drivers Clear all filters (16 of 16 reviews match)
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The driver refuse to let my grandson on the bus for know reason.The driver made him get on last and refuse to put his luggage on. My grandson a 26 year old male was not off no drugs whatsoever. The driver was very rude. All the time I was on the speaker phone so I heard the whole conversation. I ask the driver for his name and he refuse to give it to me. The driver said he was the night manager. I call the Mega Bus and all they said was I'm...
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I didn't like
  • Bus itsself
  • Poor customer service
  • Driver was very disrespectful
I entered the bus at an appropriate hour only to realize that I left something in my car which was a good ten second walk from the bus.I asked if I could retrieve my item and was told I had three minutes which seemed like an easy task since my car was so close. I went to my car and walked back in less than 20 seconds and the bus was already leaving with my bag inside. At this point I knocked on the door and the driver refused to let me in, with...
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Drivers are given free reign over who and when the seats behind them get occupied!I'm in the process of filing discrimination charges against such practices. It's appalling they are operating in such a way. When I contacted customer service the agent confirmed that the drivers are allowed to pick and chose at their discretion!Really?!
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Anonymous

Anonymous really you are a ---hole and probably a backseat driver I don't want you to sit behind the driver. maybe you should drive next time and keep your opinion to your self . it is ...

Megabus Vehicle Driver Review

#973312
3.6
The bus driver for my trip frist reproch jr was rude and sharp. On my trip 12-14 -2017 from miami to tampa loaded bus @4:30 pm @ the car rental station i asked him could i sit in the seat behind he rudly told me no i ask him why he told me i just cant thy why i have sat there on other trips.he just rude.
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Megabus Vehicle Driver Review

#953020
The bus driver was falling asleep after leaving barstow
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Megabus Vehicle Driver Review

#884385
1.2
I was made uncomfortable and threatened by a bus driver and harassed my passenger after I reserved seats, my experience was the passenger was white and had the right to take my seat. Without checking any of my form of information
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Megabus Vehicle Driver Review

#852198
1.0
I am highly pissed off at mega bus! I arived to the bus station 15 min early ran up to the bus driver asked where to get my ticket. He said the email i got was suficiant o i went to get my bags and he pulled off as i was grabbing them! I paid 89$ for my ticket and now im just out of the $! Theres no way to contact anyone no refunds no nothing. I feel extreamly cheated
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This is my first time using Megabus as a means of transportation and on my way from LA to San Francisco I had an okay experience. The AC was working but for some odd reason I didn't have an outlet at my seat but I had an external battery so I didn't mind. I am currently on my way back to LA and I can't even begin to describe how annoyed and appalled at the horrible customer service I've had to endure and the the horrid heat were all feeling in...
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1.0
#898353
JUNE 18, 2016 RETURN FROM MEMPHIS-TO ST. LOUIS, MO MAIN DRIVER KEPT GOING OFF HWY LANE , OVER 4 TIMES. THE 2ND DRIVER ASKED TO TAKE THE DRIVING OVER AND THE MAIN DRIVER REFUSED. ALL TRAVELERS ON THE 1ST LEVEL PLEADED WITH THE MAIN DRIVER TO PULL OFF AT AN EXIT AND ALLOW THE 2ND DRIVER TO TAKE OVER THE TRIP DRIVE---HE REFUSED. CONCERNED FOR THIS BUS WITH A DOUBLE DECK AND NO WIND BLOWING, THIS DRIVER WAS FALLING TO SLEEP WITHOUT A DOUBT. I...
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Anonymous

Anonymous It sounds like you saved a bunch of lives by calling 911. Good for you.

3.0
I liked
  • Clean bus wifi rates outlets
I didn't like
  • Tight seating rude driver june 18 2016
#868698
I was pushed by the driver and he tried closing the door on me and hit me with the bus door.He refused my ride I had to pay someone to bring me to the location where we switch over to the bus that brought me to my destination. He tried to get the other driver to refuse me but he didn't. Thank God Who Is in control. There were a lot of witnesses that seen the incident. He was very rude to me and others.His badge tag says his name was Paul Booker
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When the bus stop changes some advance notice would be nice.Also sarcastic bus drivers are a mention of bad cuatomer service. You do not tell your customers to be sure and take their cameras because if they are late coming back they will need their camera to take a picture of the back of the bus. This happened 5/28/16 the bus fronm SJO TO ANA. He said if you are 1 minute late he will close the door and leave you. Oh by the way do not to worry...
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My Wife rode the megabus from Chicago to Detroit on May 26 2016 the driver had a nasty attitude and they were supposed to have a 15 minute rest stop her and other passengers ordered their food and she left way before 15 minutes and she told them she was going to leave them and she didn't even get her food and I don't appreciate that so I would like a refund or compensate my wife for her inconvenience the 3:15 from Chicago to Detroit .
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I would like to report one off your bus drivers - the Registration is FKV 022 --. This morning 23 May 2016 the driver went full speed over the 4 way stop street at Evander on the road to Kinross (full of passengers), he drove on the right side of the road and the cars must pass on the left. I did experience the bus driving on the right side this last ± 2 weeks different numbers. I try to phone but nobody answer the phone 017 689 2021. I feel...
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I came to christianburg in megabus. But on my way back. The bus driver misbehaved with me and my brother a dudes abusive language just because he thought my luggage is heavy. When I asked him to measure it he refused and used abusive language while addressing me and my brother. And then he closed the bus doors on our face and left without taking me. When I complained to the customer care they were very unhelpful and refused to issue me a refund...
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