My bus was scheduled to leave from bflo.,ny at 11:45pm i arriived at the bus terminal 45minutes prior to my departure time. I waited at gate 13 and the bus NEVER showed uo, I called customer service and there was no one avaiable but the stupis automated system.
they don't don't reschedule unless its done 24hours in advance and no refunds. No notifications that the bus was cancelled or that it would be late.
As im typing im still sitting here and still NO *** MEGABUS!!!! NEVER AGAIN this is a horrible experience 4 me f
Product or Service Mentioned: Megabus Bus Service.
Monetary Loss: $90.