I was a megabus and it broke down!The company left passengers on the side of the road for two hours before someone came to fix it.
It was 100 degrees on the bus the bus driver wasnt going let was off and customer service wad rude. So after waiting another 1 for the bus to be fixed it broke down up the road where we set at a gas station from 1:30 pm to 10 pm not knowing how mush longer we would be there or if a bus was coming at all. I had my son with me it was and unsafe. So now i just trying to get my refund and that too has been a nightmare.
If i had the power to put this company out of business i would.They have no concern for their consumers and their safety
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Megabus and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Megabus.
Check out the best and the worst companies in Transport category for more informed decision or compare Megabus to other companies on our site.