Megabus Customer Care Reviews and Complaints
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(136 of 136 reviews match)
Megabus - Cancellation of future ride due to unsatisfactory service on a past ride
Absolutely nothing. Only sited policy to me ..no compassion or understanding of the ordeal the past ride had on me , then discontinued the call because that's all she was required to say
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Megabus Customer Care
Megabus - Want to make a reservation
Send me a mail and told me to call but the internet conecction was not good enough to the person who gave me support to hear me.
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Megabus Customer Care
Megabus - ***
Every time I call I can't seem to get to talk to nobody they want to hang up on me before I get to a manager I've been trying to resolve this problem for over a month that's why I spent $200 buxs this time on airfare because I'm tired of Megabus
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Megabus Customer Care
Megabus - Customer Care Review
I contacted a gentleman and ask a specific question and could not get a specific answer
Product
Megabus Customer Care
Megabus - Didn’t get to talk to no one
Didn’t answer the phone call want to know which location you depart from in Baltimore to New York
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Megabus Customer Care
My sister and I purchased 4 tickets to ride the Megabus. Due to unfortunate circumstances we missed our bus. While on the way to the bus we were rearended. When we arrived at the bus it was pulling off. Immediately I contacted Megabus explaining the situation. The...
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Megabus - Customer Care Review
When i purchased a ticket for megabus and needed a refund for an un-used ticket for medical reasons and theres nobody you can reach. They should be named{{REDACTED}}.
Product
Megabus Customer Care
Megabus - Horrible Service
Weve been standing here over a hour awaiting a bus that shouldve left no one is saying anything to us about whats going on and our plans are interupped
Megabus - Need better customer service
Rude and disrespectful representive. She hung up on me
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Megabus Customer Care
Megabus - Refund policy
This is absolutely outrageous. I can't go on the trip because of pending weather conditions not only am I not getting a refund you want to charge me an extra $12 to change the date. This is ridiculous and this policy needs to change ASAP
Product
Megabus Customer Care