Product: Megabus Customer Care Clear all filters (0 of 143 reviews match)
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Megabus - Customer service representative

I felt that the customer service representative could have been a bit kinder in her response to my questions I felt she was being very short with me. That is all
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Megabus Customer Care
#1280991
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Megabus - I want to talk to someone. Just got hung up on.

One of yoyr employees gave me the wrong time and when i called abt it. They was suppose to get back with me. Thats been days now. Am talking to a lawyer. Dont have 189.00 to go down the drain.
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Megabus Customer Care
#1280899
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Megabus - Very rude

she was very rude hung up on me and i wasted my number
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Megabus Customer Care
#1280605
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Megabus - Change reservation

been trying to contact mega bus to change my time on line, it's not letting me. thank you
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Megabus Customer Care
#1266567
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Megabus - Have a question

Your employers are very rudeSad
2.7
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Megabus Customer Care
#1251272
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Called customer dervice and told then bus broke down not going to make connecting bus they told me there was not 2 hours between busses and they coukd change bus for 12.00 even tho there bus broke down. Customer service hung up on me not willing to make cutomer happy....
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Megabus Customer Care
#1250889
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I have tried reaching the customer service of Megabus but nobody answers the call and the company agents at the ticketing counter were not helpful at all. I have left complaint notes on call and their website but have not heard from them. They don't have a helpline...
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Megabus Customer Care
#1250087
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Megabus - *** WAS FUNKY , RUDE AND RACICT!!!!

Megabus - *** WAS FUNKY , RUDE AND RACICT!!!!
I ASKED HER A QUOTE TO NY, SHE WAS TELLING ME SHE COULDNT GIVE QUOTE WITHOUT DATES, SO I TOLD HER TWO WEEKS AND SHE WAS TOTALLY UNPROFESSIOAL , RUDE AND LACKED COMPASSION!!!!(GOOGLE :JAMES JEROME BELL)
1.0
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Megabus Customer Care
#1244737
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Megabus - Refund has not been given and has been over a month

Pissed about not being given a refund
1.0
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Megabus Customer Care
#1244499
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Unable to communicate with megabus rep

Held for more than an hour and then the call was disconnected without me even speakinv with a CR rep. Extremely poor service being exhibited here.
2.4
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Megabus Customer Care
#1243376
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