Product: Megabus Customer Care Clear all filters (295 of 295 reviews match)
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Megabus - Horrible

1.0
Details
Last week june 12, 2019 I called for a bus ticket and the lady on the on the phone was so rude that I will never call Megabus services again !
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Author
Service
Megabus Customer Care
Reason of review
Poor customer service
Review #1566280 is a subjective opinion of poster.
0 comments

Megabus - They lied to me

I ordered round trip tickets online as was told when I asked if there was free overnight parking they said yes but no free parking and gave me wrong directions to catch the bus I’m out 60.00
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Author
Service
Megabus Customer Care
Review #1563286 is a subjective opinion of poster.
0 comments
Absolutely terrible service. Every time I have booked the bus has been 10-30 minutes late . One time on a trip to Atlanta the bus was pulled over in South Carolina and drug dogs where put on the bus and people where arrested for possession of marijuana which held us...
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Author
Service
Megabus Customer Care
Review #1558535 is a subjective opinion of poster.
0 comments

Megabus - Answer the phone

Nobody answered my call. I called and the number isn’t connected
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Author
Service
Megabus Customer Care
Review #1558478 is a subjective opinion of poster.
0 comments

Megabus - Need to purchase a ticket one way

Need to purchase tickets it’s not working online
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Author
Service
Megabus Customer Care
Review #1556785 is a subjective opinion of poster.
0 comments

Megabus - To get ticket prices

It went to a voicemail machine. So i couldn't get anyone to speak with
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Author
Service
Megabus Customer Care
Review #1556301 is a subjective opinion of poster.
0 comments

Megabus - I want to change the time on my ticket

Accidently got disconnected please. Doing the precess
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Author
Service
Megabus Customer Care
Review #1554700 is a subjective opinion of poster.
1 comment
1.3
Details
I purchased roundtrip tickets from San Antonio to Houston for a court date, court was reset for the following day so I contacted Megabus to change my ticket and was told I couldn't because they have a 3hr cut-off before bus departure...which I literally missed by FIVE...
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Maggie Grant
Travel Expert
#1700467

There are quite many complaints about Megabus rude customer service and late bus from the company customers on the PissedConsumer website. You may also share your experience w...

Author
Service
Megabus Customer Care
Reason of review
Poor customer service
Review #1554171 is a subjective opinion of poster.
0 comments

Megabus - I must leave immediately tonight on 06/07 by 22:00 hours from Detroit to Chicago.

1.0
Details
Was hung up on because I requested legitimate information about future processing and bookings. Very very unpleasant and unprofessional to the utmost extreme. I have used the services provided by Megabus throughout the years, and I honestly did not think to believe that I would be rejected information for something so meager as a $1 dollar ticket availability request. Absolutely astonishing. Thank you for your time.
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Author
Location
Chicago, Illinois
Service
Megabus Customer Care
Review #1552814 is a subjective opinion of poster.
0 comments

Megabus - I have a trip in July and I need for you to please send me the reservation #

I was hung up on please call back
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Author
Service
Megabus Customer Care
Reason of review
Poor customer service
Review #1549779 is a subjective opinion of poster.