Product: Megabus Bus Ticket Booking Clear all filters (153 of 153 reviews match)
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Megabus will take your money

1.0
Details
I tried to make changes online and the website for my travel date. The website didn’t allow me to. Then I proceed to call customer service and she makes the change and is ready to charge me then drops my call. I call back the office is closed. When I call back early in the morning, they say I cannot transfer my ticket. Ridiculous!! Shannon was not helpful! They will steal your money.
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Review
#1613140 Review #1613140 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Cons
  • Website not reliable
  • Refund or transfer ticket policy
  • Customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$66
Preferred solution
Full refund
Tags
  • extra money
  • Client care
  • Megabus Complaint

Megabus in Virginia Beach, Virginia - I made reservations in my own instead of grandaughters

5.0
Details
Name on reservation doesn’t matter
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Review
#1612437 Review #1612437 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue

Megabus in New York, New York - Help with reservation

Hi there I booked Megabus from NY to Philadelphia 3:05 I didn’t receive the email so when we got to bus we couldn’t get on,I had to rebook for 4:05 is there any way you can help me with this?
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Review
#1611555 Review #1611555 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue
Loss
$42
Preferred solution
Let the company propose a solution

Megabus - Cancel a ticket

I bought around trip tickets, by mistake for the same day, I was trying to go to Orlando July 26 and comeback Sunday July 28 and they are telling me I have to buy another ticket to comback to Tampa, keeping my money from my return ticket, I ask for a cancelation and to get my money refunded so I can get a ticket back home on Sunday
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Review
#1601413 Review #1601413 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Pros
  • Driver are kind
  • Safe driving
  • Clean bus
Reason of review
Poor customer service
Loss
$18
Preferred solution
Full refund

Megabus - No confirmation sent but took my money

My money was took and I have no ticket
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Review
#1594973 Review #1594973 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund

Megabus in Stone Mountain, Georgia - Idk what is going on I just want my tickets my bus is about to leave

I haven’t got my tickets yet
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Review
#1588774 Review #1588774 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue

Megabus in Philadelphia, Pennsylvania - I can’t book the tickets on my phone

Your system on line is telling me that my info (deta) I gave is wrong to purchase my reservation on line. I would like to know what's wrong with my info that I'm not aware of. Thnx.
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Review
#1577260 Review #1577260 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Pros
  • Comfort of the top deck
Reason of review
Order processing issue

You did NOT post megabus information in my e-mail account

You did NOT post megabus information in my e-mail account. I did not have information to get on the bus.
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Review
#1568970 Review #1568970 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Poor customer service

Megabus in Upper Marlboro, Maryland - Ticket

I was in the middle of purchasing a ticket when suddenly the price changed to increased by $30 I called to ask for assistance and the agent provided no resolution I’ll be taking greyhound from now on.
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Review
#1565707 Review #1565707 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Cons
  • Service on call
Reason of review
Poor customer service
Loss
$80
Preferred solution
Let the company propose a solution

Megabus - They lied to me

I ordered round trip tickets online as was told when I asked if there was free overnight parking they said yes but no free parking and gave me wrong directions to catch the bus I’m out 60.00
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Review
#1563286 Review #1563286 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Not as described/ advertised