Product: Megabus Bus Ticket Booking Clear all filters (153 of 153 reviews match)
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Megabus - *** at best

1.0
Details
They take your money until the bus leaves but you need to switch it must be done 3hrs prior. I booked my trip in the wrong direction they took my money and said it was outside the window so i couldn’t change it why take my money? Then they say so it’s the ticket price plus a 7.50 booking fee. So they expect you to pay 2xs plus tax to sit on a filthy pissy smelling bus with half working outlets. This bus service is *** thru and thru they are awful like the Chinese buses
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Review
#1639420 Review #1639420 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Pros
  • Convenience of pickup and dropoff
  • Price range
Cons
  • Return ticket was not refunded
  • Scammy policy
  • Reps disrespectful
Reason of review
Return, Exchange or Cancellation Policy
Loss
$23
Preferred solution
Full refund
Tags
  • Nonexistent Customer Service

Megabus in Fayetteville, North Carolina - Need to change a ticket

2.7
Details
Very Unhappy with the customer service rep that served me she didnt take her time to help me she was rushing me off the phone before I was complete and satisfied I did'nt appreciate that and I told her that is not the way you handle customers
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Review
#1627692 Review #1627692 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Return, Exchange or Cancellation Policy

Megabus - Changement of tickets

I made a mistake with the booking tickets
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Review
#1626794 Review #1626794 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Pros
  • Affordable travel
  • Safe driving
Cons
  • That there wad no air conditioning
Reason of review
Order processing issue
1.0
Details
Megabus is making a ridiculous amount of money but their customer service is lacking greatly. The "supervisor" Lela tells me that because the system isn't working properly then there is nothing they can do but change it and charge me additional fees. This B.S. and a...
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Review
#1625191 Review #1625191 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Cons
  • Cheating and rudeness and nonperformance
Reason of review
Return, Exchange or Cancellation Policy
Loss
$23
Preferred solution
Full refund

Megabus - Issue booking online

2.0
Details
Megabus - Issue booking online
I use the same card every time I book my ticket it’s saying that I’m using the wrong billing address which I’m not understanding
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Review
#1624954 Review #1624954 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution

Megabus - Money was taking off my card and the confirmation number wasn’t send and I did this Sunday

Money was taken of my credit card and wasn’t never put back
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Review
#1623146 Review #1623146 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Problems with payment
Loss
$50
Preferred solution
Full refund

Megabus - I was charged but no email or confirmation

Megabus - I was charged but no email or confirmation
I got charged for my bus tickets and i have no ticket confirmation or reservation numbers i called and she tells me i have to wait 3-5 days
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Review
#1619251 Review #1619251 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Cons
  • Misinformation and extra charge that was not supposed to be
  • Hung up on me twice
  • Uncomfortable trips
Reason of review
Problem with delivery
Loss
$73

Megabus in Miami, Florida - Need to change my ticket

1.0
Details
I need to change the time on my return ticket from Tampa to Fortlauderdale
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Review
#1617570 Review #1617570 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Return, Exchange or Cancellation Policy

Megabus - Change reservation

3.2
Details
Said there’s a $10 fee for change plus additional fee for ticket
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Review
#1614879 Review #1614879 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Return, Exchange or Cancellation Policy
Loss
$40
Preferred solution
Price reduction

Megabus in Chicago, Illinois - Booked wrong date

5.0
Details
Gave me a redemption code to re order
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Review
#1614526 Review #1614526 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue