Product: Megabus Bus Ticket Booking Rating: 4 Stars Clear all filters (6 of 153 reviews match)
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Megabus - Miscommunication on my dates to leave

3.8
Details
Miscommunication on my dateFor my reservation and can I get a refund
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Review
#1551388 Review #1551388 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue
4.3
Details
I am a senior citizen I got confused trying to make reservations to New York from Washington DC for June 1, 2019. I have 3 tickets for today by accident. My granddaughter was not here to help me.
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2 comments
Anonymous
#1694929

You're giving all of us senior citizens a bad name. I am perfectly capable of finding a bus or buying the right tickets.

If you can't handle such a simple task without assistance, may I suggest an assisted living facility or a kind loving relative's home for the remainder of your days. Meanwhile, I'll handle my own business.

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Review
#1547870 Review #1547870 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue

Megabus in Los Angeles, California - No answers

4.0
Details
Didn't speak to anyone so no my issue was not resolved
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Review
#1440287 Review #1440287 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Poor customer service
4.4
Details

Update by user Jul 31, 2018

No more megabus for me. I am so tired of bad service.

Update by user Jul 31, 2018

I rode with greyhound. They gave me great service. I really appreciate what they did for me and how understanding they were unlike Megabus Greyhound leave the driving to us or to them.

Original review posted by user Jul 01, 2018

I wanted to book a reservation...
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Review
#1293101 Review #1293101 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue

Megabus in Tampa, Florida - Over charges

4.4
Details
Megabus - Over charges
Megabus - Over charges
Megabus - Over charges
I booked two trips for the same date and I could not use on of tickets
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Review
#1220871 Review #1220871 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Poor customer service

Megabus - Unfair Practice

3.5
Details
My mistake at booking a trip for January 1, 2018, not realizing I booked it on the present day (Dec 27th) at 9:36am for a 9am trip that had already left !!! Realized this in minutes and was not offered a refund. I feel that I should have been offered a refund to apply to the trip I meant to book. Not very happy with this lack of understanding. J. Brinton Robkin
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Review
#1156439 Review #1156439 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Return, Exchange or Cancellation Policy

Contact Megabus Customer Service

Website:
www.megabus.com
Mailing Address:
4400 S. Racine Ave.
Chicago, Illinois 60609
United States
Phone:
(877) 462-6342
All Megabus Contacts

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