Megabus Bus Ticket Booking Reviews and Complaints
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(6 of 153 reviews match)
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Megabus - Miscommunication on my dates to leave
Miscommunication on my dateFor my reservation and can I get a refund
Review
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue
I am a senior citizen I got confused trying to make reservations to New York from Washington DC for June 1, 2019. I have 3 tickets for today by accident. My granddaughter was not here to help me.
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Review
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue
Megabus in Los Angeles, California - No answers
Didn't speak to anyone so no my issue was not resolved
Review
Service
Megabus Bus Ticket Booking
Reason of review
Poor customer service
Update by user Jul 31, 2018
No more megabus for me. I am so tired of bad service.
Update by user Jul 31, 2018
I rode with greyhound. They gave me great service. I really appreciate what they did for me and how understanding they were unlike Megabus Greyhound leave the driving to us or to them.
Original review posted by user Jul 01, 2018
I wanted to book a reservation...Review
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue
Megabus in Tampa, Florida - Over charges
I booked two trips for the same date and I could not use on of tickets
Review
Service
Megabus Bus Ticket Booking
Reason of review
Poor customer service
Megabus - Unfair Practice
My mistake at booking a trip for January 1, 2018, not realizing I booked it on the present day (Dec 27th) at 9:36am for a 9am trip that had already left !!! Realized this in minutes and was not offered a refund. I feel that I should have been offered a refund to apply to the trip I meant to book. Not very happy with this lack of understanding. J. Brinton Robkin
Review
Service
Megabus Bus Ticket Booking
Reason of review
Return, Exchange or Cancellation Policy
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You're giving all of us senior citizens a bad name. I am perfectly capable of finding a bus or buying the right tickets.
If you can't handle such a simple task without assistance, may I suggest an assisted living facility or a kind loving relative's home for the remainder of your days. Meanwhile, I'll handle my own business.