Product: Megabus Bus Ticket Booking Rating: 3 Stars Clear all filters (10 of 153 reviews match)
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Megabus in Fayetteville, North Carolina - Need to change a ticket

2.7
Details
Very Unhappy with the customer service rep that served me she didnt take her time to help me she was rushing me off the phone before I was complete and satisfied I did'nt appreciate that and I told her that is not the way you handle customers
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Review
#1627692 Review #1627692 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Return, Exchange or Cancellation Policy

Megabus - Change reservation

3.2
Details
Said there’s a $10 fee for change plus additional fee for ticket
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Review
#1614879 Review #1614879 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Return, Exchange or Cancellation Policy
Loss
$40
Preferred solution
Price reduction

Megabus - Bus ticket reservations questions

3.0
Details
I made teo reservations in the same day and only one round trip ticket got paid. Megabus bumped my other payment out and it didn't go through. I need that bus ticket so my grand daughter can ride with me. HELP!
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Review
#1519770 Review #1519770 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue

Megabus in Los Angeles, California - I was booked for 3 passengers and only 2 came on trip how do I get a refund for a deceased that wasn't used

3.0
Details
Dis did not use all the tickets that was booked for my itinerary that was scheduled for December 30th through January 7th so I like to know how I can get that see refunded to me or booked for another trip
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Review
#1440279 Review #1440279 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking

Megabus in Oak Harbor, Washington - Book a reservation

2.8
Details
I have not been able to book my reservation online or on the phone online I'm getting three different prices 4 tomorrow December 28th at 8 50 am the first price I got was $69 the next one I got was $85 the next I got $101 and I have not been able to complete any of the processes
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Review
#1434814 Review #1434814 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Pricing issue

Megabus in Independence, Missouri - Cancellation/ trade in

2.6
Details
I am unable to trade in my reservation.
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Review
#1386154 Review #1386154 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Return, Exchange or Cancellation Policy

Megabus in Austin, Texas - Did not receive my confirmation and e ticket

3.1
Details
I have been trying to contact megabus via phone several days as I did not receive my e ticket confirmation for my trip I paid for on 10/9 Who should I contact in order to have my e ticket resend ?
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Review
#1380777 Review #1380777 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue

Megabus in Austin, Texas - Cant book a reservation

2.9
Details
The prices automatically go up as time goes on and i can't book a reservation online or by phone ??? Was counting on riding megabus today to get home for my brothers birthday and now i am going to miss it because of technical difficulties.
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Review
#1302047 Review #1302047 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue

Megabus in Jacksonville, Florida - Took too long to purchase a ticket, and missed the bus

3.0
Details
I tried ordering a ticket a few days ago, but they wouldn't let me order online. I ended up calling and after 3 tries, with no luck. By by the time I got the reservation via phone, it was too late, and I missed the bus by about a minute. I would like my money refunded because if not for the hassle, this wouldn't have happened. I hope you can appreciate that. Thank you. Best, Anntoin Connolly 904-329-5614
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Review
#1286533 Review #1286533 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue

Contact Megabus Customer Service

Website:
www.megabus.com
Mailing Address:
4400 S. Racine Ave.
Chicago, Illinois 60609
United States
Phone:
(877) 462-6342
All Megabus Contacts

Megabus Reviews

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Megabus reviews

Megabus - Times and location changes difficulty! Ugh!

2.8
Details
It is very difficult to change the times and locations of my reservation later on this month. Everytime i try to call the customer service number, it says to log in, then when i try to it doesn't recognize my email or my password, then when i finally log in, then there's no where for me too send a comment to them, just this review section?? Please help, because I'm really confused!
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Review
#1128276 Review #1128276 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Return, Exchange or Cancellation Policy