Product: Megabus Bus Ticket Booking Rating: 2 Stars Clear all filters (17 of 153 reviews match)
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Megabus - Issue booking online

2.0
Details
Megabus - Issue booking online
I use the same card every time I book my ticket it’s saying that I’m using the wrong billing address which I’m not understanding
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Review
#1624954 Review #1624954 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution

Megabus - Rude customer service

1.7
Details
Not help a individual with a disability
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Review
#1554215 Review #1554215 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Poor customer service

Megabus - My payment not accepted

2.0
Details
I’m trying to reserve a ticket and it will not take my payment
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Review
#1462201 Review #1462201 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Problems with payment
1.8
Details
So I bought a ticket from Minneapolis to Madison for January 19 at 11:40 am. When I get to the bus stop, there is a Coach USA bus from Vangalder company on the stop but no Mega Bus bus. When I call to ask about my bus, it turns out they had cancelled the Mega bus and...
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Review
#1454273 Review #1454273 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Not as described/ advertised
Loss
$37
Preferred solution
Full refund

Megabus in Troy, Michigan - Reservation mistake

1.8
Details
My ticket was mistakenly booked for a wrong date. But they did not change it.
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Review
#1441407 Review #1441407 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Return, Exchange or Cancellation Policy

Megabus in San Antonio, Texas - MONEY LOST

1.8
Details
I called to reschedule my reservation from Jan. 3rd 2019 to Jan. 10th and I experience the worst customer service ever.
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Review
#1440170 Review #1440170 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Poor customer service
Loss
$3050
Preferred solution
Full refund

Megabus in Kansas City, Missouri - False Advertising

2.4
Details
Megabus - False Advertising
I tried to change the time of my reservation hours before. It was not allowed but online said it was allowed. I am so angry but I am out of $80. I would not use megabus again I am so angry.
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Review
#1426907 Review #1426907 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Not as described/ advertised

Megabus in Alexandria, Virginia - Change a ticket

1.8
Details
Need to change date on ticket. Made a mistake on date of travel
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Review
#1412905 Review #1412905 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking

Megabus - Poor customer service

1.5
Details
Called up to change ticket date. I had to keep calling due to high volume of callers . All the representatives that I spoke with were so rude .I can tell that they were not happy with their work. It’s so disappointing. I dropped the call so not to argue with them!
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Review
#1316062 Review #1316062 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Return, Exchange or Cancellation Policy

Contact Megabus Customer Service

Website:
www.megabus.com
Mailing Address:
4400 S. Racine Ave.
Chicago, Illinois 60609
United States
Phone:
(877) 462-6342
All Megabus Contacts

Megabus Reviews

  1. 563 reviews
  2. 280 reviews
  3. 201 reviews
  4. 103 reviews
  5. 94 reviews
Megabus reviews
1.9
Details
I've been using megabus for a few years and always use the same card to book a reservation. In May I went online to make a return reservation and after numerous attempts, seeing the same error message informing me that I entered something incorrectly, I found the phone...
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Review
#1306369 Review #1306369 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution