Product: Megabus Bus Ticket Booking Clear all filters (153 of 153 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
I Budgeted A Trip From Washington DC, To Durham NC, To Spend My Thanksgiving Hioliday With My Elderlyu K-Mother In Raleigh, After Talking My Hard Earned Money To Purchase A Ticket Back, When I Was Making My Way Back, Delayed By Traffic, I Literally Am Headed Towards...
View full review
1 comment
Anonymous
#1783889

Here's how you can tell someone who doesn't like to take responsibility for their actions. They pad out complaints with irrelevant factoids such as you going to see whoever for whatever.

You actually told on yourself. You were making your way back, delayed by traffic and the bust tipped out on you. You were late for whatever reason.

The rest of the nonsense you posted didn't matter. Time management....Time management...

Review
#1719003 Review #1719003 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Cons
  • Cannot speak to supervisor
  • Compensation
Reason of review
Poor customer service
Loss
$73
Preferred solution
Full refund
Tags
  • Waste of money
  • no exchanges

Megabus in Los Angeles, California - Booking inquiry

I was booking myself and provided all the info with my card paying and just disappeared booking on line hope I was not charged 2x .
View full review
Review
#1721214 Review #1721214 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

Megabus - Issue booking online

2.0
Details
Megabus - Issue booking online
I use the same card every time I book my ticket it’s saying that I’m using the wrong billing address which I’m not understanding
View full review
Review
#1624954 Review #1624954 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution

Megabus in Baltimore, Maryland - I am trying to book a ticket

It’s saying you guys can go from Baltimore to Hampton VA
View full review
Review
#1709827 Review #1709827 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution

Megabus in Chicago, Illinois - Didn’t receive confirmation email

I ordered a bus ticket online and haven’t receive an confirmation number missed and megabus took the money off my card but for some strange reason can’t find my reservation now
View full review
Review
#1719001 Review #1719001 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking

Megabus - Wrong date for my reservation

We had an unexpected death in the family. With the impact such news can have in a person, I made reservations for a family member to take the bus from Ft. Lauderdale to Tampa. In the process, I didn’t realize that I picked the wrong date. I explained the situation to the customer representative and he replied that he had to follow the company policies and procedures and needed to buy a new ticket. I was very disappointed to see the lack of sympathy from a customer service representative.
View full review
Review
#1691413 Review #1691413 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Megabus - *** at best

1.0
Details
They take your money until the bus leaves but you need to switch it must be done 3hrs prior. I booked my trip in the wrong direction they took my money and said it was outside the window so i couldn’t change it why take my money? Then they say so it’s the ticket price plus a 7.50 booking fee. So they expect you to pay 2xs plus tax to sit on a filthy pissy smelling bus with half working outlets. This bus service is *** thru and thru they are awful like the Chinese buses
View full review
Review
#1639420 Review #1639420 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Pros
  • Convenience of pickup and dropoff
  • Price range
Cons
  • Return ticket was not refunded
  • Scammy policy
  • Reps disrespectful
Reason of review
Return, Exchange or Cancellation Policy
Loss
$23
Preferred solution
Full refund
Tags
  • Nonexistent Customer Service

Megabus - I was charged but no email or confirmation

Megabus - I was charged but no email or confirmation
I got charged for my bus tickets and i have no ticket confirmation or reservation numbers i called and she tells me i have to wait 3-5 days
View full review
Review
#1619251 Review #1619251 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Cons
  • Misinformation and extra charge that was not supposed to be
  • Hung up on me twice
  • Uncomfortable trips
Reason of review
Problem with delivery
Loss
$73

Megabus - Wrong date

I booked to travel Sunday morning at 12:40 to Orlando from Fort Lauderdale can I change my ticket please which my ticket should say monday
View full review
Review
#1666709 Review #1666709 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking

Contact Megabus Customer Service

Website:
www.megabus.com
Mailing Address:
4400 S. Racine Ave.
Chicago, Illinois 60609
United States
Phone:
(877) 462-6342
All Megabus Contacts

Megabus Reviews

  1. 563 reviews
  2. 280 reviews
  3. 201 reviews
  4. 103 reviews
  5. 94 reviews
Megabus reviews

Megabus - Wrong bus

I scheduled a bus ticket to Chicago O’Hare from Madison for the 13th and I scheduled it on the 12th. When I got my confirmation email it was to jackson blvd in Chicago. I called to change the ticket, and I called the website wandaru I called your company megabus and I called coach USA and no one answered. I’ve been emailing and calling to figure out how to refund or exchange myself ticket for my return this evening and I finally was directed to contact your company. Your customer service was unhelpful and I’m completely frustrated with my experience trying to sort out this situation. The fact that this review website is called pissed comstumer shows the lack of consideration you have for you paying costumers.
View full review
Review
#1656573 Review #1656573 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Poor customer service
Loss
$31
Preferred solution
Full refund
Tags
  • Exchange