Megabus Bus Ticket Booking Reviews and Complaints
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Customers Don't Like
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Customers Like
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Megabus - Worse company
I changed my reservation and was charged but didnt receive an email for my confirmation and i was charged double
Product
Megabus Bus Ticket Booking
Megabus - Need my electronic ticket
Did not recieve My confirmation email
Product
Megabus Bus Ticket Booking
I purchased a ticket and wanted a trade because there were issues and mishaps at the time of departure and i was told that i coukd either trade in my ticket for another... Once i called customer service i was told sonething totally different. THE FACT THAT WE CAN NOT...
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Product
Megabus Bus Ticket Booking
I liked
- Good price
I didn't like
- Quality
- Rude telephone agents
Megabus - Double payment
Paid for three tickets for my sister and kids online and was charge 300 dollars instead of 150. Was very hard to talk to a live person, but this web site help me too. The company said wait 3 to 5 days for a refund but hasnt sent me a email confirming the refund.
Product
Megabus Bus Ticket Booking
Recently I had mad reservation and made reservation from round trip but end up going one and canceled the round trip in just a minute I cancelled the round trip and the told me they told me that they can't refund my money and give me a credit at a later time and then...
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For the past 6 years I have traveled with Megabus.. service is always excellent. Your change in January with choosing which location to disembark in Philadelphia did not affect my reservation in February 2018...I am unable to understand why I must pay an additional...
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Product
Megabus Bus Ticket Booking
I didn't like
- Lackof understanding
Megabus - Location help
Had to change my original ticket due to the web site not providing accurate drop off location. But my issue was resolved and was very beneficial had i just reserved from the phone number instead of the web site. So much for technology had to go ol school.
Product
Megabus Bus Ticket Booking
I reserved a ticket from Memphis to Dallas for my daughter scheduled to leave at 9:15 am on Monday. While my daughter was in Memphis we had a death in the family so she could not leave until the following Sunday. I attempted to change the ticket for Sunday and was told...
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Product
Megabus Bus Ticket Booking
I liked
- Punctuality
I didn't like
- Poor customer service
Megabus - Question about the reserved seat
I reserved a seat round trip for my daughter and made a mistake and want to reserve the very front seats and don’t know how to change my reservation
Product
Megabus Bus Ticket Booking
Megabus - Refund
I had booked a ticket online Chicago to Madison, last Wednesday . But when I got in the bus Thursday, my yahoo account was acting weird and it was impossible to open any page and show this ticket to the driver . So I had no choice beside buy another one with the driver. He told me to contact you and give the order number AG57UOQ to get refund. Thank you. My email traore139@yahoofr
Product
Megabus Bus Ticket Booking