Product: Megabus Bus Ticket Booking Clear all filters (153 of 153 reviews match)
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Megabus in Los Angeles, California - Booking inquiry

I was booking myself and provided all the info with my card paying and just disappeared booking on line hope I was not charged 2x .
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Review
#1721214 Review #1721214 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

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Verified Reviewer
1.0
Details
I Budgeted A Trip From Washington DC, To Durham NC, To Spend My Thanksgiving Hioliday With My Elderlyu K-Mother In Raleigh, After Talking My Hard Earned Money To Purchase A Ticket Back, When I Was Making My Way Back, Delayed By Traffic, I Literally Am Headed Towards...
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1 comment
Anonymous
#1783889

Here's how you can tell someone who doesn't like to take responsibility for their actions. They pad out complaints with irrelevant factoids such as you going to see whoever for whatever.

You actually told on yourself. You were making your way back, delayed by traffic and the bust tipped out on you. You were late for whatever reason.

The rest of the nonsense you posted didn't matter. Time management....Time management...

Review
#1719003 Review #1719003 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Cons
  • Cannot speak to supervisor
  • Compensation
Reason of review
Poor customer service
Loss
$73
Preferred solution
Full refund
Tags
  • Waste of money
  • no exchanges

Megabus in Chicago, Illinois - Didn’t receive confirmation email

I ordered a bus ticket online and haven’t receive an confirmation number missed and megabus took the money off my card but for some strange reason can’t find my reservation now
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Review
#1719001 Review #1719001 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking

Megabus in Baltimore, Maryland - I am trying to book a ticket

It’s saying you guys can go from Baltimore to Hampton VA
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Review
#1709827 Review #1709827 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution

Megabus - Wrong date for my reservation

We had an unexpected death in the family. With the impact such news can have in a person, I made reservations for a family member to take the bus from Ft. Lauderdale to Tampa. In the process, I didn’t realize that I picked the wrong date. I explained the situation to the customer representative and he replied that he had to follow the company policies and procedures and needed to buy a new ticket. I was very disappointed to see the lack of sympathy from a customer service representative.
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Review
#1691413 Review #1691413 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Megabus in Smyrna, Georgia - I am unable to make a reservation

You took stole my money, I I I had to pay two (2) times for the save reservation tier the amount the second time. Could not talk to anybody no one I want my money back. Reservation did not show in emails text no place give me my money
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Review
#1677747 Review #1677747 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking

Megabus - Wrong date

I booked to travel Sunday morning at 12:40 to Orlando from Fort Lauderdale can I change my ticket please which my ticket should say monday
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Review
#1666709 Review #1666709 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking

Megabus - My reservation

I picked dates and time for My return reservation and when I purchase the ticket it gave me a completely different date and time I needed my ticket for tomorrow 09/25/19 at 12 25-2294-100219-M22R-1000-BOS-NEW That’s my reservation
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Review
#1663438 Review #1663438 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Not as described/ advertised

Megabus - Wrong bus

I scheduled a bus ticket to Chicago O’Hare from Madison for the 13th and I scheduled it on the 12th. When I got my confirmation email it was to jackson blvd in Chicago. I called to change the ticket, and I called the website wandaru I called your company megabus and I called coach USA and no one answered. I’ve been emailing and calling to figure out how to refund or exchange myself ticket for my return this evening and I finally was directed to contact your company. Your customer service was unhelpful and I’m completely frustrated with my experience trying to sort out this situation. The fact that this review website is called pissed comstumer shows the lack of consideration you have for you paying costumers.
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Review
#1656573 Review #1656573 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Poor customer service
Loss
$31
Preferred solution
Full refund
Tags
  • Exchange

Contact Megabus Customer Service

Website:
www.megabus.com
Mailing Address:
4400 S. Racine Ave.
Chicago, Illinois 60609
United States
Phone:
(877) 462-6342
All Megabus Contacts

Megabus Reviews

  1. 563 reviews
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  5. 94 reviews
Megabus reviews

Megabus in Pleasant Plain, Ohio - Purchased wrong ticket

Purchased wrong ticket! Bought two tickets instead of one
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Review
#1652922 Review #1652922 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue
Loss
$34
Preferred solution
Full refund