Product: Megabus Bus Ticket Booking Clear all filters (148 of 148 reviews match)
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Megabus in Smyrna, Georgia - I am unable to make a reservation

You took stole my money, I I I had to pay two (2) times for the save reservation tier the amount the second time. Could not talk to anybody no one I want my money back. Reservation did not show in emails text no place give me my money
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Review
#1677747 Review #1677747 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking

Megabus - Wrong date

I booked to travel Sunday morning at 12:40 to Orlando from Fort Lauderdale can I change my ticket please which my ticket should say monday
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Review
#1666709 Review #1666709 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking

Megabus - My reservation

I picked dates and time for My return reservation and when I purchase the ticket it gave me a completely different date and time I needed my ticket for tomorrow 09/25/19 at 12 25-2294-100219-M22R-1000-BOS-NEW That’s my reservation
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Review
#1663438 Review #1663438 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Not as described/ advertised

Megabus - Wrong bus

I scheduled a bus ticket to Chicago O’Hare from Madison for the 13th and I scheduled it on the 12th. When I got my confirmation email it was to jackson blvd in Chicago. I called to change the ticket, and I called the website wandaru I called your company megabus and I called coach USA and no one answered. I’ve been emailing and calling to figure out how to refund or exchange myself ticket for my return this evening and I finally was directed to contact your company. Your customer service was unhelpful and I’m completely frustrated with my experience trying to sort out this situation. The fact that this review website is called pissed comstumer shows the lack of consideration you have for you paying costumers.
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Review
#1656573 Review #1656573 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Poor customer service
Loss
$31
Preferred solution
Full refund
Tags
  • Exchange

Megabus in Pleasant Plain, Ohio - Purchased wrong ticket

Purchased wrong ticket! Bought two tickets instead of one
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Review
#1652922 Review #1652922 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue
Loss
$34
Preferred solution
Full refund

Megabus - *** at best

1.0
Details
They take your money until the bus leaves but you need to switch it must be done 3hrs prior. I booked my trip in the wrong direction they took my money and said it was outside the window so i couldn’t change it why take my money? Then they say so it’s the ticket price plus a 7.50 booking fee. So they expect you to pay 2xs plus tax to sit on a filthy pissy smelling bus with half working outlets. This bus service is *** thru and thru they are awful like the Chinese buses
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Review
#1639420 Review #1639420 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Pros
  • Convenience of pickup and dropoff
  • Price range
Cons
  • Scammy policy
  • Reps disrespectful
  • Return ticket was not refunded
Reason of review
Return, Exchange or Cancellation Policy
Loss
$23
Preferred solution
Full refund
Tags
  • Nonexistent Customer Service

Megabus in Fayetteville, North Carolina - Need to change a ticket

2.7
Details
Very Unhappy with the customer service rep that served me she didnt take her time to help me she was rushing me off the phone before I was complete and satisfied I did'nt appreciate that and I told her that is not the way you handle customers
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Review
#1627692 Review #1627692 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Return, Exchange or Cancellation Policy

Megabus - Changement of tickets

I made a mistake with the booking tickets
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Review
#1626794 Review #1626794 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Pros
  • Affordable travel
  • Safe driving
Cons
  • That there wad no air conditioning
Reason of review
Order processing issue
1.0
Details
Megabus is making a ridiculous amount of money but their customer service is lacking greatly. The "supervisor" Lela tells me that because the system isn't working properly then there is nothing they can do but change it and charge me additional fees. This B.S. and a...
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Review
#1625191 Review #1625191 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Cons
  • Cheating and rudeness and nonperformance
Reason of review
Return, Exchange or Cancellation Policy
Loss
$23
Preferred solution
Full refund

Contact Megabus Customer Service

Mailing Address:
Megabus
4400 S. Racine Ave.
Chicago, Illinois 60609
United States
Phone:
(877) 462-6342
All Megabus Contacts

Megabus Reviews

  1. 555 reviews
  2. 277 reviews
  3. 200 reviews
  4. 103 reviews
  5. 94 reviews
Megabus reviews

Megabus - Issue booking online

2.0
Details
Megabus - Issue booking online
I use the same card every time I book my ticket it’s saying that I’m using the wrong billing address which I’m not understanding
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Review
#1624954 Review #1624954 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution