Megabus Bus Ticket Booking Reviews and Complaints
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Megabus in Smyrna, Georgia - I am unable to make a reservation
You took stole my money, I I I had to pay two (2) times for the save reservation tier the amount the second time. Could not talk to anybody no one I want my money back. Reservation did not show in emails text no place give me my money
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Service
Megabus Bus Ticket Booking
Megabus - Wrong date
I booked to travel Sunday morning at 12:40 to Orlando from Fort Lauderdale can I change my ticket please which my ticket should say monday
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Service
Megabus Bus Ticket Booking
Megabus - My reservation
I picked dates and time for My return reservation and when I purchase the ticket it gave me a completely different date and time I needed my ticket for tomorrow 09/25/19 at 12 25-2294-100219-M22R-1000-BOS-NEW That’s my reservation
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Service
Megabus Bus Ticket Booking
Reason of review
Not as described/ advertised
Megabus - Wrong bus
I scheduled a bus ticket to Chicago O’Hare from Madison for the 13th and I scheduled it on the 12th. When I got my confirmation email it was to jackson blvd in Chicago. I called to change the ticket, and I called the website wandaru I called your company megabus and I called coach USA and no one answered. I’ve been emailing and calling to figure out how to refund or exchange myself ticket for my return this evening and I finally was directed to contact your company. Your customer service was unhelpful and I’m completely frustrated with my experience trying to sort out this situation. The fact that this review website is called pissed comstumer shows the lack of consideration you have for you paying costumers.
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Service
Megabus Bus Ticket Booking
Reason of review
Poor customer service
Loss
$31
Preferred solution
Full refund
Tags
Megabus in Pleasant Plain, Ohio - Purchased wrong ticket
Purchased wrong ticket! Bought two tickets instead of one
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Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue
Loss
$34
Preferred solution
Full refund
Megabus - *** at best
They take your money until the bus leaves but you need to switch it must be done 3hrs prior. I booked my trip in the wrong direction they took my money and said it was outside the window so i couldn’t change it why take my money? Then they say so it’s the ticket price plus a 7.50 booking fee. So they expect you to pay 2xs plus tax to sit on a filthy pissy smelling bus with half working outlets. This bus service is *** thru and thru they are awful like the Chinese buses
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Service
Megabus Bus Ticket Booking
Pros
- Convenience of pickup and dropoff
- Price range
Cons
- Scammy policy
- Reps disrespectful
- Return ticket was not refunded
Reason of review
Return, Exchange or Cancellation Policy
Loss
$23
Preferred solution
Full refund
Tags
Megabus in Fayetteville, North Carolina - Need to change a ticket
Very Unhappy with the customer service rep that served me she didnt take her time to help me she was rushing me off the phone before I was complete and satisfied I did'nt appreciate that and I told her that is not the way you handle customers
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Service
Megabus Bus Ticket Booking
Reason of review
Return, Exchange or Cancellation Policy
Megabus - Changement of tickets
I made a mistake with the booking tickets
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Service
Megabus Bus Ticket Booking
Pros
- Affordable travel
- Safe driving
Cons
- That there wad no air conditioning
Reason of review
Order processing issue
Megabus is making a ridiculous amount of money but their customer service is lacking greatly. The "supervisor" Lela tells me that because the system isn't working properly then there is nothing they can do but change it and charge me additional fees. This B.S. and a...
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Review
Service
Megabus Bus Ticket Booking
Cons
- Cheating and rudeness and nonperformance
Reason of review
Return, Exchange or Cancellation Policy
Loss
$23
Preferred solution
Full refund
Megabus - Issue booking online
I use the same card every time I book my ticket it’s saying that I’m using the wrong billing address which I’m not understanding
Review
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
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