Product: Megabus Bus Ticket Booking Clear all filters (153 of 153 reviews match)
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Megabus in Albuquerque, New Mexico - Reserved seating

I dont see my reserved seating I requested
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Review
#1235956 Review #1235956 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue

Megabus in Atlanta, Georgia - My grandma purchase a ticket and i didnt received a confirmation or ticket

I got answer machine when forward
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Review
#1227530 Review #1227530 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Didn't receive confirmation to catch the megabus
I looked at my reservations Friday night and saw it was booked for Thursday that just passed. I didn't book it for Thurs. My GrandMother is turning 90 on Sat why would I book for Thurs. I called customer service and was told by a lady to call back. When I called back...
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1 comment
Vadhir
#1456305

They treat people real nasty here it ain't worth the hassle go Greyhound if you can

Review
#1223130 Review #1223130 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue
On Thu March 29, I booked a 3 reservation paid seats on the upper bus level to leave out of NYC to Philadelphia AM arrival & a PM return from Philadelphia that same day Saturday. On Friday March 29, I just happened to look at my reservations & they were booked to leave...
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Review
#1223126 Review #1223126 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue

Megabus in Tampa, Florida - Over charges

4.4
Details
Megabus - Over charges
Megabus - Over charges
Megabus - Over charges
I booked two trips for the same date and I could not use on of tickets
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Review
#1220871 Review #1220871 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Poor customer service

Megabus - Worst customer service

1.0
Details
I booked my ticket to NYC , the bus got delayed by 1 hr. Which would make me late for my meeting. They refused to reimburse me and hang up on me twice. I ended up driving and losing the money spent on the ticket. Never again would I use this company.
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Review
#1211999 Review #1211999 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Poor customer service

Megabus - Booking a ticket

Im trying to book. Trip from Sacramento ca to Los Angeles ca. Its not showing me that option.
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Review
#1190582 Review #1190582 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Order processing issue

Megabus - Unfair Practice

3.5
Details
My mistake at booking a trip for January 1, 2018, not realizing I booked it on the present day (Dec 27th) at 9:36am for a 9am trip that had already left !!! Realized this in minutes and was not offered a refund. I feel that I should have been offered a refund to apply to the trip I meant to book. Not very happy with this lack of understanding. J. Brinton Robkin
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Review
#1156439 Review #1156439 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Return, Exchange or Cancellation Policy

Megabus - Unpleasant and rude agent by the name of Tevaun

Trying to book trips to Philly from Pittsburgh and back for two customers. Said agent sounded so rude and impatient. And in the end told me he was having technical difficulties! I take megabus at least twice a month for YEARS now! This experience shouldn't have to happen. I deal with people too working as a nurse. Your employees need good customer service seminar. Thank you.
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Review
#1155553 Review #1155553 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Poor customer service

Megabus - Times and location changes difficulty! Ugh!

2.8
Details
It is very difficult to change the times and locations of my reservation later on this month. Everytime i try to call the customer service number, it says to log in, then when i try to it doesn't recognize my email or my password, then when i finally log in, then there's no where for me too send a comment to them, just this review section?? Please help, because I'm really confused!
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Review
#1128276 Review #1128276 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Reason of review
Return, Exchange or Cancellation Policy