Product: Megabus Bus Ticket Clear all filters (118 of 118 reviews match)
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Megabus in Daytona Beach, Florida - My bus left me

2.1
Details
Megabus - My bus left me
My bus was supposed to come at 12:25 am I made sure I was at the stop at 12:15am and I was waiting for the bus for 45 minutes and when it came it rode past me I don’t know if he didn’t see me but I was there clear as day
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Review
#1698107 Review #1698107 is a subjective opinion of poster.
Product
Megabus Bus Ticket
Pros
  • Clean buses
  • Punctuality
Cons
  • Driver rode right pass me
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund
Tags
  • Worst Experience Ever
1.0
Details
Dear Sir / Madam, I am writing to you to raise an issue about: Coaches The issue that I have experienced was: Y’all illegally numerous times took money out of my account and never issues me a bus ticket and did t put money back in my account I have had this same issue...
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1 comment
Anonymous
#1767505

Heya Brit you’re on the wrong website. No one from the website you wish to whine about is going to see your post at all.

Perhaps “y’all” should pay more attention to where you are going. You do realize that we’re someone of a kind they could use the information you have provided and perform identification theft.

Review
#1689640 Review #1689640 is a subjective opinion of poster.
Product
Megabus Bus Ticket
Pros
  • Convenience of pickup and dropoff
Cons
  • Cant talk to manager or supervisor
  • Are horrible rip offs
  • No refunds
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
Tags
  • no exchanges
  • Horrible Customer Service Agents
1.0
Details
I wish i could rate this *** hole of a business a 0. I purchased an initial ticket but due to family circumstances i had to change my ticket to another location which ended up being a cheaper price.. When i went to rebook my new ticket i wasn't credited the full amount...
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Review
#1636892 Review #1636892 is a subjective opinion of poster.
Product
Megabus Bus Ticket
Pros
  • Affordable tickets
Cons
  • Refusal to help me when their service failed
  • Request refund no response
  • No manager to talk to
Reason of review
Return, Exchange or Cancellation Policy
Loss
$85
Preferred solution
receive megabus credit or refund
Tags
  • Waste of money
  • Megabus Complaint
  • Avoid Megabus
  • Bus Ticket
  • Bus Ticket Complaints

Megabus in Westchester, Illinois - Ticket

1.0
Details
I did use my code and there telling me I used it now I’m stuck in Chicago and there telling me they can’t do nothing about it this is wrong at all levels and If I gotta take it to court then I will this is not right at all
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Review
#1613465 Review #1613465 is a subjective opinion of poster.
Product
Megabus Bus Ticket
Reason of review
Poor customer service
Preferred solution
Full refund

Megabus in Chicago, Illinois - Ticket

My redemption code doesn’t work
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Review
#1602888 Review #1602888 is a subjective opinion of poster.
Product
Megabus Bus Ticket
Pros
  • Friendly
  • Bus drivers were good
Cons
  • Treatment
Reason of review
Redemption code not working
Loss
$60
Preferred solution
Full refund
Tags
  • travel by bus

Megabus in Roselle, Illinois - Pay for seats that I want

1.6
Details
I use Megabus and have had a few problems... only a couple of big ones. If customer service would tell people the truth, it wouldn’t be that bad. Today the bus was 2 hours late... not happy, but things happen. Same as usual, I go to the seat that I paid $10 for and someone is sitting in it or next to it that didn’t pay that!!! I pay that for my seat!! I said something... he said what are you going to do, kick me out? I said no, but this would be the last time. I want a statement from Megabus that the seats bought are for only the people assigned. Please.
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Review
#1589184 Review #1589184 is a subjective opinion of poster.
Product
Megabus Bus Ticket
Reason of review
Not as described/ advertised

Megabus - I can’t Reserve my seat

Recorded message. Number temporarily unavailable.
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Review
#1560253 Review #1560253 is a subjective opinion of poster.
Product
Megabus Bus Ticket
Reason of review
Order processing issue

Megabus - Can’t find confirmation

Can’t find the confirmation number
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Review
#1559971 Review #1559971 is a subjective opinion of poster.
Product
Megabus Bus Ticket
Reason of review
Order processing issue

Megabus - Refund

Megabus - Refund
Hi My mane is Shiselande Laguerre, last Saturday I tried to buy online a tiket at south station , I tried 3 times with my card ,I am obliged to buy on the spot, by cons online transactions are passed, 3 times.
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Review
#1552927 Review #1552927 is a subjective opinion of poster.
Product
Megabus Bus Ticket
Reason of review
Order processing issue

Contact Megabus Customer Service

Mailing Address:
Megabus
4400 S. Racine Ave.
Chicago, Illinois 60609
United States
Phone:
(877) 462-6342
All Megabus Contacts

Megabus Reviews

  1. 555 reviews
  2. 277 reviews
  3. 200 reviews
  4. 103 reviews
  5. 94 reviews
Megabus reviews

Megabus - They took my money the service sucks.never use them.no safety area for the customer to wait or get off bus

I didn’t never get the bus ticket and they took money out of my account
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Review
#1549550 Review #1549550 is a subjective opinion of poster.
Product
Megabus Bus Ticket
Reason of review
Order processing issue