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Horrible customer service....bus was late an hr and a half....i left to find another way to get to wedding reception and after speaking to customer service they aid they were sorry I missed my bus but ut came at 3:30am....it was scheduled for 1:40 am! They are fighting me for my refund! Not to mention the rude chain smoking driver...picture attached i had to purchase another ticket..double the price just to get to an ended wedding reception!

Product or Service Mentioned: Megabus Bus Service.

Reason of review: Poor customer service.

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