Horrible customer service....bus was late an hr and a half....i left to find another way to get to wedding reception and after speaking to customer service they aid they were sorry I missed my bus but ut came at 3:30am....it was scheduled for 1:40 am! They are fighting me for my refund! Not to mention the rude chain smoking driver...picture attached i had to purchase another ticket..double the price just to get to an ended wedding reception!
This person wrote the review because of poor customer service at Megabus and attached a photo. Reviewer claimed that he or she wants Megabus to read this review and look into the issue (if any).
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.