Product: Megabus Bus Service Clear all filters (947 of 947 reviews match)
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Megabus - Dangerous drivers !

1.0
Details
Megabus - Dangerous drivers !
My family and I were driving home with our baby in the car . We were driving over the Ben Franklin bridge from Philadelphia to New Jersey . The lanes were condensed to one lane . We were driving in the only lane that was green when a mega bus rode up next to our passenger side in the red lane and almost hit our car . The bus cut off our car and driver threw objects out of their window at our car and hit our windshield . We were forced to slam on our breaks and swerve into the other red lane to avoid being hit .
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Author
Service
Megabus Bus Service
Reason of review
Almost killed my family
Review #1566626 is a subjective opinion of poster.
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Megabus - Ticket

I was in the middle of purchasing a ticket when suddenly the price changed to increased by $30 I called to ask for assistance and the agent provided no resolution I’ll be taking greyhound from now on.
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Author
Service
Megabus Bus Service
Cons
  • Service on call
Reason of review
Poor customer service
Loss
$80
Preferred solution
Let the company propose a solution
Review #1565707 is a subjective opinion of poster.
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Megabus - Tired or drunk driver

1.0
Details
Megabus - Tired or drunk driver
Megabus - Tired or drunk driver
Ride from NYC To Baltimore. Left NY 4:30 pm. Due in to White Marsh at 7:50 pm. I’m writing this at 8:37 pm. Bus swirling ...running cars off the yellow line towards shoulder. Being beeped at several times. Scared out of my mind. Went over one of those loud track tire warnings. Thank god for somehow we pulled over at rest stop and got a new driver. Maybe they reported the driver at the Wright station before. Pictures didn’t do justice as we were moving. Going over the Bridge was grueling. I was on the upper level. I won’t be taking a bus again ...
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Author
Location
District 14, Maryland
Service
Megabus Bus Service
Cons
  • Drunk or tired driver
Reason of review
Bad quality
Loss
$5000
Preferred solution
Let the company propose a solution
Review #1565268 is a subjective opinion of poster.
0 comments
1.0
Details
Regarding to Reservation Number 33-2307-061719-2720R-1130-BRK-TOR To whom it may concern This letter is to notify you about a problem I am having with the delay of the megabus that I took from Brockville to Toronto on June 17 2019. Based on the ticket information the...
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Author
Location
Toronto, Ontario
Service
Megabus Bus Service
Reason of review
Poor customer service
Review #1561807 is a subjective opinion of poster.
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Megabus - 1.5 hour late

Because of 1.5 hour delay, I missed my second bus, waited at the terminal for another 5 hours. Getting late to the destination. Lost one working day.
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Author
Service
Megabus Bus Service
Reason of review
Poor customer service
Review #1561806 is a subjective opinion of poster.
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Megabus - Where’s the wifi?

1.0
Details
Wifi has never worked for me. When I contacted megabus to ask if this was a guaranteed amenity and whether any efforts were being made to address the nonexistent wifi being touted as a perk, the answer I received was a vague “we make every reasonable effort” and “if the wifi service is unavailable no compensation will be offered” (this wasn’t what I asked). Are there laws in Canada or the US against this kind of advertising?
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Author
Service
Megabus Bus Service
Review #1560862 is a subjective opinion of poster.
0 comments

Megabus - The bus stop working. We are in Arkansas at the Loves Gas Station

The bus stop working. We are in Arkansas at the Loves Gas Station.
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Author
Service
Megabus Bus Service
Reason of review
Damaged or defective
Review #1559036 is a subjective opinion of poster.
1 comment
1.0
Details
This company is totally unprofessional my bus was supposed to leave from Philadelphia 6th and market at 10:10am I received a text at 10:27am after waiting at 6th and market saying that we now have to catch the bus at 30th and market once we finally paid $35 to catch...
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Maggie Grant
Travel Expert
#1700441

According to the Megabus changing reservations section, the company sends an e-mail or text message at the time of booking regarding any changes to customer service. This info...

Author
Service
Megabus Bus Service
Reason of review
Bad quality
Review #1554740 is a subjective opinion of poster.
0 comments
The bus was going from Baltimore to Annapolis and had already left Baltimore at 11:32 - it is 1:00 and it still is not in!! I was on the phone asking if it had an accident and got hung up on!! It is late at night so no traffic and it take less than 30 minutes to go...
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Author
Service
Megabus Bus Service
Reason of review
Bad quality
Review #1553584 is a subjective opinion of poster.
0 comments

Megabus - Customer service is horrible they just hung up

We are driving 25 miles per hour with NO TRAFFIC on the freeway. It's takin us 8 hours to get to Vegas with NO TRAFFIC AT ALL I AM ON 12:50 BUS TO VEGAS. and still 80 miles out. It's 7:11pm
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Author
Service
Megabus Bus Service
Reason of review
Poor customer service
Review #1550698 is a subjective opinion of poster.