Manufacturer: Megabus Category: Bus Services Clear all filters (471 of 471 reviews match)
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I purchased a megabus ticket for my son for Sun. Aug 13th from Columbia Sc to Washington Dc and another from Washington D.C. to Balt.Md to arrive in Md on Mon. The 14th. I forwarded him the reservation number to his phone. I googled directions to Megabus in Columbia sc...
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1.0
Product
Megabus Bus Service
#1087603
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Megabus - Damaged luggage
Megabus - Damaged luggage
Megabus - Damaged luggage
Megabus - Damaged luggage
Megabus - Damaged luggage
My son and I Traveled from Hollywood Fl to Orlando bus was on time and arrived early.Got off the bus got our luggage I noticed that his shorts were wet I asked him where it came from and he said his whole bag was wet..... His bag was soaked everything in it was ruined...
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1.0
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Megabus Bus Service
#1085601
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does megabus have some sort of seal with butger king? we are traveling up 84 and there are plenty of actual rest stops that we did not have to pull pff the highway to get to. this is an absolute wast of time. i am seriously pist off. megabus needs to realize how ***...
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1.0
Product
Megabus Bus Service
#1083920
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Megabus - 2hr delay to get to destination
Megabus - 2hr delay to get to destination
1/2

Megabus - 2hr delay to get to destination

#1077735
2.5
Driver was late ..needed gas. go get gas problem with rider.couldnt take med bcause my meds was in oxford n waited hrs to get from Atl to Durham..family waited 2hrs also for me to get to Durham NC. Sincerely Helzerine Pressley
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Megabus - Failed to provide the service

#1058106
Yes i call 4 times, at one point i was on hold for 3 hours. My bus never showed up and they won't refund my hard earning money.
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Megabus Bus Service Review

#965315
3.0
I was catching a bus in new orleans.i am disable and received very poor service. M Wallace 832 334 8138
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Megabus Bus Service Review

#949959
There was a bus that departed chicago on nov 2 at 100pm which broke down on the way to ninneapolis. The returning bus left minneapolis on nov 5 and ut has beoke down I have called several times and spoke to a Supervisor and so far nothing has been done.
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to Pittsburgh the bus driver drove 5hrs. Before stopping then kept arguing with passengers. Then she stated that she was driving with the bus lights going from yellow to red and kept driving until the bus died and we sat in the side of the rode wit no power for an 1...
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1.0
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Megabus Bus Service
#1074689
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I feel the need to share my experience on Megabus yesterday. I boarded a bus, that was over an hour late, in Las Vegas, Nevada headed to Riverside, California. When we boarded the bus, it was 113 degrees in Las Vegas, no mention of any equipment malfunction. When I sat...
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Megabus Bus Service
#1071767
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On my trip to cleveland from Chicago, megabus forgot to dump to toilette from the previous trip, so not only we were not allowed to use the restroom for 7.5 hours, we also had to smell the *** we brought with us to cleveland. That was the most disgusting I have ever...
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1.0
Product
Megabus Bus Service
I didn't like
  • Poor comm poor cust serv inconvenience ext chg on co err
  • Couldnt provide a solution
  • Lack of professionalism
#1059531
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my parents tried to figuer out what happened but no body help them.they still waiting me till we arrive around eleven. they told me there was aman sleeping on his car seems responsible about buses coming.they ask him but he told them he has no informatios about...
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Megabus Bus Service
I didn't like
  • Company responsibility to passengers
  • No manager to talk to
#1042217
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I went to the katy mills bus stop in texas and the security gurad informed me that the bus wait was in one place and end up in another area i seen the bus and was running behind it the bus didnt wait 5 mins before they left im running with bags and a child this is...
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2.2
Product
Megabus Bus Service
#1041070
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I have already filed this complaint on one site, but I am doing it again. In short, I paid for a ticket for a friend from HOU - CHI, leaving HOU at 9:55 AM. My friend was at the bus stop in HOU before time. There was only one bus there, and that bus was destined for...
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2.5
Product
Megabus Bus Service
I didn't like
  • Customer service experience
#1037796
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On April 14 I paid for a round trip ticket on the mega bus from Atlanta to Knoxville tn returing April 17. The April 14 trip went as expected no issues driver was nice. On April 17 my return trip I arrived at the bus station 30 minutes early for the depature time which...
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Product
Megabus Bus Service
I didn't like
  • This company and policy
#1036209
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