Manufacturer: Megabus Category: Bus Services Clear all filters (463 of 463 reviews match)
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On my trip to cleveland from Chicago, megabus forgot to dump to toilette from the previous trip, so not only we were not allowed to use the restroom for 7.5 hours, we also had to smell the *** we brought with us to cleveland. That was the most disgusting I have ever...
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1.0
Product
Megabus Bus Service
I didn't like
  • Poor and rude customer care service
  • Poor comm poor cust serv inconvenience ext chg on co err
  • Lack of professionalism
#1059531
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my parents tried to figuer out what happened but no body help them.they still waiting me till we arrive around eleven. they told me there was aman sleeping on his car seems responsible about buses coming.they ask him but he told them he has no informatios about...
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Product
Megabus Bus Service
I didn't like
  • No manager to talk to
  • Company responsibility to passengers
#1042217
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I went to the katy mills bus stop in texas and the security gurad informed me that the bus wait was in one place and end up in another area i seen the bus and was running behind it the bus didnt wait 5 mins before they left im running with bags and a child this is...
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2.2
Product
Megabus Bus Service
#1041070
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Megabus - Failed to provide the service

#1058106
Yes i call 4 times, at one point i was on hold for 3 hours. My bus never showed up and they won't refund my hard earning money.
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Megabus Bus Service Review

#949959
There was a bus that departed chicago on nov 2 at 100pm which broke down on the way to ninneapolis. The returning bus left minneapolis on nov 5 and ut has beoke down I have called several times and spoke to a Supervisor and so far nothing has been done.
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Megabus Bus Service Review

#945915
1.0
This bus sucks .. Nasty driving .. They took 10 hrs from Durham to atlanta
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Megabus Bus Service Review

#944931
5.0
Viajamos ayer 10/27/16 mi esposo y yo desde Tampa a Fort Lauderdale y estamos muy contentos *** el servicio de Megabus Usa. El conductor G. Scott manejó muy bien y su carácter fue amable, cortés, simpático y muy agradable. Gracias Megabus. Un aplauso para G. Scott.
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I have already filed this complaint on one site, but I am doing it again. In short, I paid for a ticket for a friend from HOU - CHI, leaving HOU at 9:55 AM. My friend was at the bus stop in HOU before time. There was only one bus there, and that bus was destined for...
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2.5
Product
Megabus Bus Service
I didn't like
  • Customer service experience
#1037796
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On April 14 I paid for a round trip ticket on the mega bus from Atlanta to Knoxville tn returing April 17. The April 14 trip went as expected no issues driver was nice. On April 17 my return trip I arrived at the bus station 30 minutes early for the depature time which...
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Product
Megabus Bus Service
I didn't like
  • This company and policy
#1036209
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I purchase three tickets for two Megabus journeys. The first journey was from Atlanta to Orlando The driver was over a hour late once arrive he was extremely Rude, and had a I don't care attitude. All the Atlanta WORKERS was very Rude and Unprofessional. The bus was...
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Anonymous
Anonymous

This company have not replied and is not responding to emails, file a dispute with credit card company and getting ready to file a complaint with the BBB

1.0
Product
Megabus Bus Service
#1029572
Reply to reviews
Please DO NOT book with Megabus. My mother a 70 year old and my daughter an 8 year old was stranded for 8 hours. They left ATL at 11:00am and was scheduled to arrive in Durham NC at 7:45pm. The bus driver was new and couldn't provide much help. I called customer...
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Anonymous
Anonymous

"new and couldn't provide much help"What did you want him to do, pull a replacement bus from his ***? You people kill me with complaints like this. The guy on the scene can't ...

1.0
Product
Megabus Bus Service
#1025655
Reply to reviews
I purchase reservation on 11/17/2016 to Houston, Tx for 01/18/2017 and return trip for 01/19/2017 for some reason my return trip was schedule for 03/14/2017 and I was asking for reservation change without additional charges and the *** people only can say sorry! Wow I...
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1.0
Product
Megabus Bus Service
I didn't like
  • Way i was treated i am a disable customer
#988244
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Hello Megabus company, I'm writing you to let you know how horrible your company is overall. Your customer service suck ***, Everything about ya suck tf. I payed for my ticket, reach at the bus station as I waited for this bus and it never came. I got an email saying...
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Anonymous
None

I had problems with them also many time. The drivers a rude and disrespectful. I wrote the Better Buere, the State Attorney , wrote the Chicago Tribune, Called the corporate o...

1.1
Product
Megabus Bus Service
#976661
Reply to reviews
Hi I am a passenger travelling in megabus from Washington DC to Philadelphia. The bus was supposed to leave DC at 5pm which it did. The bus reached Baltimore around 6:50pm and the driver made an announcement that due to some reason another drive will be taking over and...
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1.2
Product
Megabus Bus Service
#976264
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