Manufacturer: Megabus Category: Bus Services Clear all filters (414 of 414 reviews match)
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I have already filed this complaint on one site, but I am doing it again. In short, I paid for a ticket for a friend from HOU - CHI, leaving HOU at 9:55 AM. My friend was at the bus stop in HOU before time. There was only one bus there, and that bus was destined for...
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2.5
I didn't like
  • Customer service experience
#1037796
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On April 14 I paid for a round trip ticket on the mega bus from Atlanta to Knoxville tn returing April 17. The April 14 trip went as expected no issues driver was nice. On April 17 my return trip I arrived at the bus station 30 minutes early for the depature time which...
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I didn't like
  • This company and policy
#1036209
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I purchase three tickets for two Megabus journeys. The first journey was from Atlanta to Orlando The driver was over a hour late once arrive he was extremely Rude, and had a I don't care attitude. All the Atlanta WORKERS was very Rude and Unprofessional. The bus was...
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Megabus Bus Service Review

#949959
There was a bus that departed chicago on nov 2 at 100pm which broke down on the way to ninneapolis. The returning bus left minneapolis on nov 5 and ut has beoke down I have called several times and spoke to a Supervisor and so far nothing has been done.
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Megabus Bus Service Review

#945915
1.0
This bus sucks .. Nasty driving .. They took 10 hrs from Durham to atlanta
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Megabus Bus Service Review

#944931
5.0
Viajamos ayer 10/27/16 mi esposo y yo desde Tampa a Fort Lauderdale y estamos muy contentos *** el servicio de Megabus Usa. El conductor G. Scott manejó muy bien y su carácter fue amable, cortés, simpático y muy agradable. Gracias Megabus. Un aplauso para G. Scott.
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Megabus Bus Service Review

#938521
I got to the megabus as soon as it was pulling off got to the door and the driver wouldnt let me on sun oct. 17 chi to minn i felt really bad with all this talk about black unity and all i am black and the drivers were the same i almost. Lost my job because of this do people ever put themselves in others shoes. That. Was really coldhearted.
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Please DO NOT book with Megabus. My mother a 70 year old and my daughter an 8 year old was stranded for 8 hours. They left ATL at 11:00am and was scheduled to arrive in Durham NC at 7:45pm. The bus driver was new and couldn't provide much help. I called customer...
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Anonymous
Anonymous

"new and couldn't provide much help"What did you want him to do, pull a replacement bus from his ***? You people kill me with complaints like this. The guy on the scene can't ...

1.0
#1025655
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I purchase reservation on 11/17/2016 to Houston, Tx for 01/18/2017 and return trip for 01/19/2017 for some reason my return trip was schedule for 03/14/2017 and I was asking for reservation change without additional charges and the *** people only can say sorry! Wow I...
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1.0
I didn't like
  • Way i was treated i am a disable customer
#988244
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Hello Megabus company, I'm writing you to let you know how horrible your company is overall. Your customer service suck ***, Everything about ya suck tf. I payed for my ticket, reach at the bus station as I waited for this bus and it never came. I got an email saying...
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Anonymous
None

I had problems with them also many time. The drivers a rude and disrespectful. I wrote the Better Buere, the State Attorney , wrote the Chicago Tribune, Called the corporate o...

1.1
#976661
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Hi I am a passenger travelling in megabus from Washington DC to Philadelphia. The bus was supposed to leave DC at 5pm which it did. The bus reached Baltimore around 6:50pm and the driver made an announcement that due to some reason another drive will be taking over and...
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1.2
#976264
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20 degrees outside and the bus is broke down.They put us in a hotel lobby WHERE WE HAVE BEEN SITTING FOR 7+HOURS WTH.....Now they are saying we are stuck here till tomorrow. I had to be in town today for something VERY Important. I call mega bus customer services they...
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1.0
I didn't like
  • Mega bus was a big disappointment
#975665
Reply to reviews
I have rode the Megabus 15+ times now and this will be my last. The main reason I chose megabus originally was due to it being cheap and decently convient. The reason I will not ride megabus again is because out of 15+times riding the bus they have been late 10 or more...
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1.8
#973900
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i recently took the megabus route from Austin,Tx to Houston. it was the worst drive. The bus driver was Rude she actually pulled off the road and over the PA system told a passenger not to talk. The passenger was having a conversation with some other passenger's. ...
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Anonymous
Anonymous

Dear Sir,Today, apparently when I made my schedulereturn plans.I was scheduled to return trip on the 20th of November. I don't know how it happen, I have traveled before and ...

I didn't like
  • Dangerous driver
#943995
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