Product: Megabus Baggage Policy Clear all filters (12 of 12 reviews match)
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My friend and I travel to chicago from Detroit and my friend had a very little dog.Had not problem going to chicago . Was fine coming home untill 1.5 from our last drop off to get back home , the lady kick us off and was very rude . Why kick us off now?? We got off bus...
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1.2
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Megabus Baggage Policy
#1042513
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I repeat again, this is real my experience! on 4/11/17, I rode Megabus from Dallas -Houston.arrived in downtown Houston about 3.20-3.30pm. When I get off from the bus, I straight to get my luggage and shockingly couldn't find it. I asked the driver and unloader but...
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Megabus Baggage Policy
#1039754
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on 4/11/17, I rode Megabus from Dallas -Houston. arrived in downtown Houston about 3.20-3.30pm. When I get off from the bus, I straight to get my luggage and shockingly couldn't find it. I asked the driver and unloader but they have no clue, just saying call customer...
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Megabus Baggage Policy
#1038311
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Never forget your bag in the baggage hold if you take Megabus. Scratch that - never take Megabus. Because even a simple moment of forgetfulness, which we've all had at least once, will cost you dearly. Calling them is useless. You'll reach someone paid to follow a...
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Anonymous
Anonymous

"Such an unfortunate, ***, avoidable situation"You said it, don't forget your bags and this situation can be avoided. Great advice for the youth of today.

2.8
Product
Megabus Baggage Policy
I liked
  • Affordability
  • Safe driving
I didn't like
  • Lost and found
  • Mean drivers
#1003324
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Dear megabus.com, I wrote u but u still aint callin I left my cell, my email, and my address at the bottom I sent 2 emails back in autumn, u must notta got em There probably was a problem with your customer service or somethin Sometimes I emailed you once or twice a...
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Megabus Baggage Policy
#950845
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Took megabus for first time from Philadelphia to NYC. Before even boarding the bus they charged us $20 for extra bags even though we only had one carry on bag each. In their terms and conditions they do not give actual dimensions of a carry on bag only "suggested"...
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1.0
Product
Megabus Baggage Policy
I didn't like
  • Refund denied
  • Rude customer service
#835626
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Travel from Montreal to Toronto simple trip they lost luggage. They have a voice mail service where you leave messages about your luggage that is missing. I've left 2 messages already. With today's technology and tools available this is just terrible. People have...
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2.5
Product
Megabus Baggage Policy
I liked
  • Price
  • Convenience of pickup and dropoff
  • Decent seats
I didn't like
  • Poor customer service
  • Lost luggage
  • Wifi not working
#681700
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MEGABUS WARNING ALERT!!! PLEASE BEWARE OF THIS COMPANY!!! My name is Lovetta Oguhebe and I am a makeup artist. I was on my way to Miami for a huge makeup gig so I made sure to pack all my artillery to ensure success. On Friday, December 12, 2014 around 8:30 PM and...
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1.0
Product
Megabus Baggage Policy
I liked
  • Price range
I didn't like
  • Poor customer service
  • Dangerous situation
  • Refund policy
#572987
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My children, niece and I rode the Megabus to Chicago March 15, 2013. When we arrived the driver just hands out bags to anyone to place on the ground or take.....a blonde lady walks up and takes my sons bag and leaves with it .....it could have been a mistake because...
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Product
Megabus Baggage Policy
#393260
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Megabus - No help at all

#1143105
No resolution to my luggage being lost
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Megabus - Lost Luggage

#1141909
I didn’t grab my bag after i reached Austin last night at 10:30pm and the bus left to San Antonio. I was told my luggage will be sent to San Antonio lost and found, so i just want to know how to get in contact with SA lost and found. I need my stuff back ASAP and no one is answering me back from Megabus company.
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Megabus Baggage Policy Review

#633676
Worst bus service I ever had. The bus driver wouldn't let me on the bus because I had a extra small suit case an he wanted me to by another ticket an I'm 1000miles away from home. I had to leave my suit case of my cloth on the corner.
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