Manufacturer: Megabus Category: Baggage Policy Clear all filters (9 of 9 reviews match)
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I repeat again, this is real my experience! on 4/11/17, I rode Megabus from Dallas -Houston.arrived in downtown Houston about 3.20-3.30pm. When I get off from the bus, I straight to get my luggage and shockingly couldn't find it. I asked the driver and unloader but...
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on 4/11/17, I rode Megabus from Dallas -Houston. arrived in downtown Houston about 3.20-3.30pm. When I get off from the bus, I straight to get my luggage and shockingly couldn't find it. I asked the driver and unloader but they have no clue, just saying call customer...
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#1038311
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Never forget your bag in the baggage hold if you take Megabus. Scratch that - never take Megabus. Because even a simple moment of forgetfulness, which we've all had at least once, will cost you dearly. Calling them is useless. You'll reach someone paid to follow a...
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Anonymous
Anonymous

"Such an unfortunate, ***, avoidable situation"You said it, don't forget your bags and this situation can be avoided. Great advice for the youth of today.

2.8
I liked
  • Safe driving
  • Affordability
I didn't like
  • Mean drivers
  • Lost and found
#1003324
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Megabus Baggage Policy Review

#633676
Worst bus service I ever had. The bus driver wouldn't let me on the bus because I had a extra small suit case an he wanted me to by another ticket an I'm 1000miles away from home. I had to leave my suit case of my cloth on the corner.
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Dear megabus.com, I wrote u but u still aint callin I left my cell, my email, and my address at the bottom I sent 2 emails back in autumn, u must notta got em There probably was a problem with your customer service or somethin Sometimes I emailed you once or twice a...
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Took megabus for first time from Philadelphia to NYC. Before even boarding the bus they charged us $20 for extra bags even though we only had one carry on bag each. In their terms and conditions they do not give actual dimensions of a carry on bag only "suggested"...
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1.0
I didn't like
  • Refund denied
  • Rude customer service
#835626
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Travel from Montreal to Toronto simple trip they lost luggage. They have a voice mail service where you leave messages about your luggage that is missing. I've left 2 messages already. With today's technology and tools available this is just terrible. People have...
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2.5
I liked
  • Price
  • Convenience of pickup and dropoff
  • Decent seats
I didn't like
  • No baggage tags
  • Customer service
  • Lost luggage
#681700
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MEGABUS WARNING ALERT!!! PLEASE BEWARE OF THIS COMPANY!!! My name is Lovetta Oguhebe and I am a makeup artist. I was on my way to Miami for a huge makeup gig so I made sure to pack all my artillery to ensure success. On Friday, December 12, 2014 around 8:30 PM and...
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1.0
I liked
  • Price range
I didn't like
  • Refund policy
  • Dangerous situation
  • Poor customer service
#572987
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My children, niece and I rode the Megabus to Chicago March 15, 2013. When we arrived the driver just hands out bags to anyone to place on the ground or take.....a blonde lady walks up and takes my sons bag and leaves with it .....it could have been a mistake because...
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