Product: Megabus Baggage Policy Clear all filters (20 of 20 reviews match)
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Megabus - Poor service

No one answered the line in which i was waiting to be answered by the next available representative and to no avail for over 30 minutes.
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Megabus Baggage Policy
#1226794
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Megabus - I was not allowed on bus

This morning i was not allowed in bus because i had 3 luggages i was travelling abroad with I'm gonna need a refund for it
1.0
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Megabus Baggage Policy
#1221678
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Megabus - Bag was stolen

Megabus - Bag was stolen
I am missing my bag.. it's a blue and black bag.. I don't know will I get it back.. do you replace my belongings. I have no clothes or hygiene. Some of my belongings can't be replaced..
3.8
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Megabus Baggage Policy
#1221588
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I left my suitcase on a Megabus arriving in Sacramento, and was seriously stressed when they told me that they couldn't get in contact with me about lost and found for 5 to 7 business days. I had a flight in two days time and needed the suitcase back ASAP! So I looked...
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1.7
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Megabus Baggage Policy
I didn't like
  • Lost and found process
#1219617
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Megabus - Not good

My luggage is blk nd lime green duffle bag from san antonio drop off..
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Megabus Baggage Policy
#1219363
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I just rode the megabus yesterday and a guy was stabbed by his girlfriend. The bus pull over and called police. We was taken off the bus had our name checked and delayed for 4 hrs. I assume the bus driver was trying to make up time cause when we stop at a eat stop I...
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5.0
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Megabus Baggage Policy
#1204789
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My dad is a Harvard educated well known business man and we are seriously considering suing megabus for such an inconvenience. This seems like a matter of discrimination. I almost missed my college classes at the University of Houston because of this woman. And I...
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1.0
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Megabus Baggage Policy
#1198521
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Megabus - Tried to charge me for extra seat

I was harassed by the megabus employees about my carryon. They told me it was too big and I would have to buy another seat. This is a standard carryon size and it's the exact same carryon I used on my trip in!!! The bus is also almost empty, to add to my irritation. I am following the luggage policy, if they no longer accept standard carryon size then they need to update their policy.
3.2
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Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
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Price Affordability
Product or Service Quality
Quality of Food
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Value for money
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Megabus Baggage Policy
#1184938
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Megabus - No help at all

No resolution to my luggage being lost
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Megabus Baggage Policy
#1143105
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Megabus - Lost Luggage

I didn’t grab my bag after i reached Austin last night at 10:30pm and the bus left to San Antonio. I was told my luggage will be sent to San Antonio lost and found, so i just want to know how to get in contact with SA lost and found. I need my stuff back ASAP and no one is answering me back from Megabus company.
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Megabus Baggage Policy
#1141909
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