This was my first trip on Megabus and it will be my last. I reported to my departure stop 15 mins ahead of time as instructed.
I was left waiting in line in 19 degree temps(wind chill 2 degrees) for two hours with my 90 year old dad. No one provided any information on our missing bus- no updates or offer of alternatives to wait inside. When we finally got on a bus - there was no apology or explanation, just rude treatmwnt from the driver. He actually left the bus to eat a hot dog while we waited in the cold with no heat.
I certainly would not ride again. Type your review here
Product or Service Mentioned: Megabus Bus Service.
Location: Waterloo, Ontario