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2.4

On Friday i was traveling megabus from Philly to NYC and then from NYC to Hartford. The bus was supposed to arrive in NYC at 4:40, then next bus wasnt leaving til 6:05.

Would have been no problem. But bus was late in Philly and then hit traffic and didnt arrive in NYC til after 6:15 so by then my second ride was gone. There were no more trips out that way and i ended up getting a hotel and staying til the next day so that mess up by Megabus cost me over 75$ AND I had to pay for my next trip.

All I want is a $21 dollar refund for the first trip from NYC to Hartford.

Reason of review: Poor customer service.

Monetary Loss: $96.

Preferred solution: Let the company propose a solution.

Location: New York, New York

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