State: Illinois City: Chicago Clear all filters (51 of 1209 reviews match)
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rAINING IN cHICAGO AND NO SHELTER, BUS WAS LATE, DRIVER WAS RUDE, RAINING IN CHICAGO, GOT SOAKED WITH A CHILD, NO SHELTER FROM RAIN , NO PLAce to sit down, OTHER THAN THAT, THE RIDE WAS OKAY, WE MADE IT TO OUR DESTINATION ON TIME, WOULDN'T HIGHLY RECOMMEND TO OTHERS TO...
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3.5
I didn't like
  • Poor and rude customer care service
#1113592
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My name is Mrs. Terry Harper, I have been a passenger on your bus once before this current reservation. I am so up set to know that your customer service Reps are allowed to hang up on customers for no apparent reasons other then the asking to speak with a supervisor....
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#1093823
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The driver refuse to let my grandson on the bus for know reason. The driver made him get on last and refuse to put his luggage on. My grandson a 26 year old male was not off no drugs whatsoever. The driver was very rude. All the time I was on the speaker phone so I...
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I didn't like
  • Poor customer service
  • Bus driver disrespect
  • Bus itsself
#978636
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Megabus - 55 minute late bus

Megabus
#1109273
I feel that i should get a refund for the bus being this late with notification if i am a hour late the bus leave and the megabus still keeps my money so i feel since you guys eas this late i should get refund
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Megabus Bus Service Review

Megabus
#949959
There was a bus that departed chicago on nov 2 at 100pm which broke down on the way to ninneapolis. The returning bus left minneapolis on nov 5 and ut has beoke down I have called several times and spoke to a Supervisor and so far nothing has been done.
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Megabus Bus Service Review

Megabus
#938521
I got to the megabus as soon as it was pulling off got to the door and the driver wouldnt let me on sun oct. 17 chi to minn i felt really bad with all this talk about black unity and all i am black and the drivers were the same i almost. Lost my job because of this do people ever put themselves in others shoes. That. Was really coldhearted.
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Megabus - Facility Review from Chicago, Illinois
1/1

Megabus - Facility Review from Chicago, Illinois

Megabus
#934885
2.2
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On October 7 I had a reservation with Mega Bus the bus was extremely cold and there was no where I could even charge my phone the photo includes my reservation number My name is Sheila Taylor 708-374-4692
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Additional Fees
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Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
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I was scheduled to take the bus back from Chicago today at noon. I got there early, loaded my bag, and showed them my ticket, explaining that they likely wouldn't be able to find my number. I didn't know why, but the driver on the way TO Chicago last Thursday couldn't...
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#930130
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Placed a reservation for a seat on a megabus scheduled for Sunday morning from Chicago to Milwaukee. The bus was scheduled to depart @ 7:30 am, got to the bus stop @ 7:15 am, waited, and waited. 7:45 am rolls around, started wondering where the bus was. Maybe, it's...
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#788206
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I left from St. Louis Mo on 10/14/15 @ abt. 2:35 pm. We were going to Chicago Ill. Arriving there a. 9:15 or so. Everything was good except that 2x's already we travle in a bus that is freezing. According to ppl it was a bus that was comming from Texas. Not just...
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3.0
#717054
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I appreciate the fact they have nice cheaper prices but that doesn't mean they can treat however they like with customers, We boarded the bus on time and about to start in 5 minutes i had to get down and take newspaper from my luggage which i am doing suddenly this man...
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#682749
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The bus driver said we had the wrong confirmation number. And i ask him to wait for one minute but he left right when i was calling mega bus. I would loke to get my refund of $81.00 back into my bank account. My name is Jermere keepers phone # (414)499-5186 and e-mail...
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1.0
#675179
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Sent from my mobile. _____________________________________________________________ 06/28/2015 To: Mega Bus LLC. From: Sheila Polk - Sheilapolkmy5961gmail.com Subject: Requesting refund for ticket reservation# D 32/33-9732-061315 On June 13, 2015. Approximately around...
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3.0
#674719
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Contact Megabus

Mailing Address:
Megabus
4400 S. Racine Ave.
Chicago, Illinois 60609
United States
Phone:
(877) 462-6342
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i had scheduled to travel on 5/15/15 at 10pm from Chicago il to Columbus ohio..Due to the construction and change of location I arrived at the pick up location at 9 :56pm just as I was arriving the bus was leaving and we were unable to stop the bus. I called cutomer...
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I liked
  • Prices
I didn't like
  • Refund policy
#636764
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