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I need to customer service we got disconnected doing the process

Reason of review: Order processing issue.

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Maggie Grant
Travel Expert
Customers can change the Megabus reservation online and by phone.Online
  1. Visit megabus.com, click on โ€œchange trip" and enter your order or reservation number along with your email address.
  2. Select the reservation youโ€™d like to change and click โ€˜trade-in.โ€
  3. Follow the on-screen prompts to request a revised reservation using the journey planner menu shown.
Please note that to use online service, there should be more than 3 hours before your scheduled departure.By phonePlease call at (877) 462-6342 (toll-free number). There can be a fee when modifying booking.

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