Me and my injured brother were getting off at Scarborough town station at 2:40 am. The driver refused to look for our bag and talk with so rudeness because our bags were in the different section of the bus.
At the same time one white guy came and asked for his bag the driver gave his bag which was also in the different section but not ours. How is this fair.! We were not told our bag was in different section at all.
My brother and I requested him but he was so adamant on his behaviour. Just because their price is cheaper than other buses doesn't mean that the drivers can behave like this.!
Product or Service Mentioned: Megabus Vehicle Driver.
Reason of review: Poor customer service.