On 7/2/17 the 11:59 pm bus from Toronto to DC left Buffalo downtown at 1:03 am. Bus was packed full of people who don't know how to occupy one seat.
*** sitting next to me had his head on my shoulder half the trip. At the first rest stop I asked the driver to put on the AC because it was at least 85F upstairs.
He refused to do so, saying "some of you will be cold, some of you will be hot." Please hire drivers who are not morons and who have some sense of how to air condition a bus to roughly room temp. It's not really that challenging; you only have to try.
Product or Service Mentioned: Megabus Vehicle Driver.
Reason of review: Poor customer service.