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I purchased a ticket to leave TN at 6:35pm to arrive in ATL at 10:10pm my next bus was to leave at 10:45. My 1st bus was an hour late. Now I understand traffic but you would think that the bus driver would call and say they are running late. I'm not mad about this what...
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1.0
#964669
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Where do I start? Rude bus driver and loader. He was short and snappy with the riders. The bus was freezing constantly and he Left me and some other rider in another state. He stopped the bus and didn't say how long we were stopping for. A few of us looked for him and...
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1.0
#963596
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I was in New York and was coming home to Massachusetts on Monday morning. The scheduled time for the megabus to leave was 12:10 pm. I arrived early and got in a very long line. The temperature was freezing and it was rainy and windy. As we waited we asked the workers...
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Short Review for February 19, 2017, Other

#1010805
1.0
Da phone hung up from us
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Megabus Customer Care Review

#974998
Their customer service is terrible. They couldn't access their systems for an hour. They should be able to send email before departure time so that passengers do not wait for the bus about 2 hours.
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Megabus Vehicle Driver Review

#973312
3.6
The bus driver for my trip frist reproch jr was rude and sharp. On my trip 12-14 -2017 from miami to tampa loaded bus @4:30 pm @ the car rental station i asked him could i sit in the seat behind he rudly told me no i ask him why he told me i just cant thy why i have sat there on other trips.he just rude.
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Megabus Customer Care Review

#970060
I order my ticket over phone before place trip when went Atlanta they act like didnt want let on bus remind have kids with disabilities when got Washington Dc they gave incorrect information if you all i would take train or plane they will not get service agin pray they close them down they fill bull
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We were a party of three, and we literally paid $240 to your company for our trip to New York from Providence, including the return trip. I have been a loyal costumer even though my was shaken by the lateness of services multiple times I still preferred Megabus, yet...
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I travelled from NY-Washington-Atlanta(res9-4043-111616-CM21R-2315-NEW-ATL). PROBLEM #1 After the driver changeover all of the electrical outlets were nonfunctional -overheads as well between the seats. PROBLEM #2. The bus ran out of gas about a half a mile from our...
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2.9
I liked
  • Good price
I didn't like
  • Drop off locations
  • Delay for over an hour
  • Bad service
#960643
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I booked a trip with Megabus from Houston, Texas on 11/18/16 ; reservation number is 77-4047-111816-M77R-1305-KTY-SAN, leaving Houston, Texas from Katy Mills Mall at 1:05 p.m., but the bus didn't arrive until 1:18 p.m. Asked the Bus Driver was this the bus to San...
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#960305
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I had a friend coming from memphis to vero beach Florida, when the bus made its first comfort stop in mississippi they were given a time to be back on the bus....she was told she had five minutes left but when she got back outside the bus had already left...she was...
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2.6
#960121
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I just sent you my review of Your Company. Awful!!! i didn't get to send my call back number. Phyllis Simpson. 515-991-9985. I sent you a BAD BAD Review. Your Company is The Worst, Especially, customers trying to get there REFUND BACK, YOUR COMPANY IS STEALING...
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1.0
#959711
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Horrible Horrible, Couldn't make trip, had a Stroke in family before trip. I called them to cancel, they said they needed letter from Hospital and a email from me stating the Fact. Sent them info. I called, nobody seen it. Sent it again, called again, owe can't find...
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Anonymous

lawrence i call to cancel my trip.they said no refund. you all owe me 189.00 dollars.i am talking to a law firm now. lawrence norman 2134 n 28 street milwaukee wisconsin 54208

#959707
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Mega bus is a joke they say you can change your reservation when you go online to try to change it they lock you out where you can't change it then when you finally look up and find the 1-800 number the call center will hang up on you joke now im out of my money $33.00...
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Anonymous

Anonymous i was scheduled to leave Sunday Dec 4th at 11:40 pm had to change reservation was traveling with an infant emergency i was not allowed to change as stated in your agreement i ...

#959637
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