filters
state:
Show
city:
Show
category:
Show
product:
Show
I purchase reservation on 11/17/2016 to Houston, Tx for 01/18/2017 and return trip for 01/19/2017 for some reason my return trip was schedule for 03/14/2017 and I was asking for reservation change without additional charges and the *** people only can say sorry! Wow I...
Read more
1.0
I didn't like
  • Way i was treated i am a disable customer
#988244
Reply to reviews
The driver refuse to let my grandson on the bus for know reason. The driver made him get on last and refuse to put his luggage on. My grandson a 26 year old male was not off no drugs whatsoever. The driver was very rude. All the time I was on the speaker phone so I...
Read more
I didn't like
  • Poor customer service
  • Bus driver disrespect
  • Bus itsself
Reply to reviews
Hello Megabus company, I'm writing you to let you know how horrible your company is overall. Your customer service suck ***, Everything about ya suck tf. I payed for my ticket, reach at the bus station as I waited for this bus and it never came. I got an email saying...
Read more
Anonymous
None

I had problems with them also many time. The drivers a rude and disrespectful. I wrote the Better Buere, the State Attorney , wrote the Chicago Tribune, Called the corporate o...

1.1
#976661
Reply to reviews

Short Review for March 15, 2017

#1021247
There was no answer. Will try to recall.
Comment Be first to start a discussion
Show

Short Review for February 26, 2017

#1014174
4.4
I rode the mega bus to Mobile Alabama and the air wasnt working what a horrible experience i had
Comment Be first to start a discussion
Show

Short Review for February 19, 2017, Other

#1010805
1.0
Da phone hung up from us
Comment Be first to start a discussion
Show

Megabus Customer Care Review

#974998
Their customer service is terrible. They couldn't access their systems for an hour. They should be able to send email before departure time so that passengers do not wait for the bus about 2 hours.
Comment Be first to start a discussion
Show
I purchased a ticket and they text me the reservation number to my phone, due to me not being able to access my email.Next day the bus was cancelled and i called to confirm and rescheldule. In the process of reschelduling i explain again i didnt have access to my email...
Read more
2.2
#976479
Reply to reviews
Hi I am a passenger travelling in megabus from Washington DC to Philadelphia. The bus was supposed to leave DC at 5pm which it did. The bus reached Baltimore around 6:50pm and the driver made an announcement that due to some reason another drive will be taking over and...
Read more
1.2
#976264
Reply to reviews
20 degrees outside and the bus is broke down. They put us in a hotel lobby WHERE WE HAVE BEEN SITTING FOR 7+HOURS WTH.....Now they are saying we are stuck here till tomorrow. I had to be in town today for something VERY Important. I call mega bus customer services they...
Read more
1.0
I didn't like
  • Mega bus was a big disappointment
#975665
Reply to reviews
I have rode the Megabus 15+ times now and this will be my last. The main reason I chose megabus originally was due to it being cheap and decently convient. The reason I will not ride megabus again is because out of 15+times riding the bus they have been late 10 or more...
Read more
1.8
#973900
Reply to reviews
I purchased a ticket to leave TN at 6:35pm to arrive in ATL at 10:10pm my next bus was to leave at 10:45. My 1st bus was an hour late. Now I understand traffic but you would think that the bus driver would call and say they are running late. I'm not mad about this what...
Read more
1.0
#964669
Reply to reviews
Where do I start? Rude bus driver and loader. He was short and snappy with the riders. The bus was freezing constantly and he Left me and some other rider in another state. He stopped the bus and didn't say how long we were stopping for. A few of us looked for him and...
Read more
1.0
#963596
Reply to reviews
I was in New York and was coming home to Massachusetts on Monday morning. The scheduled time for the megabus to leave was 12:10 pm. I arrived early and got in a very long line. The temperature was freezing and it was rainy and windy. As we waited we asked the workers...
Read more