Not resolved

The driver refuse to let my grandson on the bus for know reason.The driver made him get on last and refuse to put his luggage on.

My grandson a 26 year old male was not off no drugs whatsoever. The driver was very rude. All the time I was on the speaker phone so I heard the whole conversation. I ask the driver for his name and he refuse to give it to me.

The driver said he was the night manager. I call the Mega Bus and all they said was I'm sorry. This was on Thursday night at 11:40 p.m. Pick up on West Poke Street.

He was very disrespectful, rude and judgmental. My grandson was hurt and in tears.

I as a taxt payer and citizen need this to be address as soon as possible.I will like a refund and a apology or I will take this matter further.

I didn't like: Driver was very disrespectful, Bus driver disrespect, Bus itsself, Poor customer service.

Review #978636 is a subjective opinion of a user.

Megabus Vehicle Driver
Reason of Review / Monetary Loss Disrespectful driver / Not specified
Preferred solution Driver needs disapline

Had an Experience with Megabus?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like

"I was scheduled to travel on Wednesday May 11th 2016 at 8.45pm from Minneapolis. The supervisor told me that I could not board the bus because I had an extra..." Read more
"On September 17, 2016 I was scheduled to catch a Megabus from Durham, NC to Washington, DC to board a train to Chicago. The bus was due to arrive in..." Read more
"I was scheduled to leave first on March 27 (06:15) from Liverpool to London and then second attempt on March 28 (02:10) for the same route (an attachment with my..." Read more
"My wife and I reserved the 10:15 pm bus from Niagara Falls to Toronto because the terminal staff recommended we take that bus instead of the 10:35 Greyhound which we..." Read more
"Last year I found out I have celiacs disease, and immediately went on a gluten free diet. I am so glad I have a friend that educated me on what..." Read more
"I never complain about anything so unusual I am doing this I had my dresses custom made ,I was particular about measurements but I was unable to get my arms..." Read more
"Aside from the fact that they are for some reason trying to charge me 110$ a month, for their plan that is currently advertised at 29.99$ a month on their..." Read more
"I just brought a pan flash light out of a Food Lion super market in Sunset Beach North Carolina. When I pull the batteries in the flash light and tired..." Read more