Megabus - Bus Overheated

33 of 748 Megabus reviews

On September 17, 2016 I was scheduled to catch a Megabus from Durham, NC to Washington, DC to board a train to Chicago.The bus was due to arrive in Washington around 2:10 PM.

My train was pulling out at 4:05 PM. The bus began overheating outside of Petersburg VA and by the time it was repaired and back on the road it was four hours later. I missed my train and had to reschedule for the following day.

Plus find a hotel room for the overnight stay.I am out of an extra two hundred dollars due to the this company failing to make sure that their buses are fit and safe for consumer use.

This review is a subjective opinion of a user.
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  • What I liked
    • Clean bus wifi rates outlets
  • What I disliked
    • Reserved seat already taken

Reason of review:
Problems with payment
Preferred solution:
Full refund
Monetary loss:
Product or service
Megabus Bus Service
Review category
review #925274

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33 of 748 Megabus reviews

Sep 29, 2016 #1220310 Coon Rapids, Minnesota, United States

This complaint is ridiculous.
No matter how often you inspect a vehicle, things happen. They are machines and they occasionally break down.
If you want perfection, you should probably get used to disappointment.

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