Petersburg, Virginia
2 comments
Featured on Facebook 100% full Not resolved

On September 17, 2016 I was scheduled to catch a Megabus from Durham, NC to Washington, DC to board a train to Chicago.The bus was due to arrive in Washington around 2:10 PM.

My train was pulling out at 4:05 PM. The bus began overheating outside of Petersburg VA and by the time it was repaired and back on the road it was four hours later. I missed my train and had to reschedule for the following day.

Plus find a hotel room for the overnight stay.I am out of an extra two hundred dollars due to the this company failing to make sure that their buses are fit and safe for consumer use.

Review about: Megabus Bus Service.

I liked: Clean bus wifi rates outlets.

I didn't like: Reserved seat already taken.

Review #925274 is a subjective opinion of a user.

2.8
Billing Practices
Price Affordability
Exchange, Refund and Cancellation Policy
Staff
Level of Comfort
Website
Value for money
Product or Service Quality
Discounts and Special Offers
Customer service
PRODUCT OR SERVICE
Megabus Bus Service
Reason of Review / Monetary Loss Problems with payment / $223
Preferred solution Full refund

Had an Experience with Megabus?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
LadyScot
My truck is babied to the point of madness, and my radiator busted. You obviously do not own a vehicle.
Anonymous
Coon Rapids, Minnesota, United States #1220310
This complaint is ridiculous.
No matter how often you inspect a vehicle, things happen. They are machines and they occasionally break down.
If you want perfection, you should probably get used to disappointment.

You May Also Like

"I'm posting this to see if there's anyone who has seen my carry-on luggage. I left New York on January 12th at 11:05pm to go to State College. The final..." Read more
"I was a megabus and it broke down! The company left passengers on the side of the road for two hours before someone came to fix it. It was 100..." Read more
"Used megabus for 1st, only and last time besides bus consistently late some rude employees and on 2 of buses bathroom not useable. While waiting extra time for Tampa bus..." Read more
"On march 14th i purchased a ticket for 183.00 my order number isADQE7WI to leave on the 15th but when i got there to semorn Blvd he said my confirmation..." Read more
"I never complain about anything so unusual I am doing this I had my dresses custom made ,I was particular about measurements but I was unable to get my arms..." Read more
"We have had our new "luxury" 5th wheel for 4 years and have had over 40 issues. It has gone back to Indiana to the factory 3 out of the..." Read more
"They were only helpful until they had my money! I ordered the shoes and paid the extra money to try them before having them dyed to insure proper fit. They..." Read more
"I am writing a review for Direct Express prepaid debit for Government Benefits. I had read hundreds of dissatisfied consumers. I had unauthorized activity on my card, my claim was..." Read more