New Reviewer
2 comments

I purchased a ticket on 4/11/2021 on ticket it states bus is leaving from civic center downtown Atlanta 10:00am on 4/12/2021 30mins before I was suppose to leave to go to Jacksonville on bus I received email stating location has changed I had to call Uber to take me to the new location and still missed the bus I had to book a ticket with greyhound so I can get back to Jax on 4/12/2021 I have to work I called mega bus for a refund and was inform I can not get a refund thats bad customer service I went to the address that was displayed on ticket why not send email 24 hours in advance or have the new location on bus ticket and when u ask for a supervisor they say call back supervisor is busy I called back 3 times today and all 3 times was inform the same thing why Im not able to speak to supervisor and why is a supervisor never available and they tell you to call back like u calling for a job I will not recommend mega bus to any one

Monetary Loss: $53.

Preferred solution: Full refund.

Location: 435 West Peachtree Street Northwest, Atlanta, GA 30308

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#2005455

Megabus Atlanta Georgia is known for this! STEALING YOUR MONEY!!!

#2005454

THERE IS NO CUSTOMER SERVICE. This "company" is just a bunch of low vibrational, bald-to-the-scalp, hair-hat wearing heauxs/dusty, *** ninjas who stay scamming people. You should have READ THE BAD REVIEWS BEFORE PURCHASING, Luv.

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